Glossier

Associate Store Director, Las Vegas

Las Vegas, NV · Director

Sponsorship not specifiedDetected 21 days ago

LogisticsRecruitingLeadershipCommunicationCollaborationMentoring

About the role

We are a people-powered ecosystem, brought to life by engaging online and offline experiences.
In 11 years, we have built an iconic brand that goes far beyond beauty.
Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day.

Responsibilities

Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.
Partner with the store's leadership team and HR Generalist to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline.
Develop and empower the store's team by providing effective and frequent coaching, feedback, recognition and encouragement.
Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discri mination, harassment, bullying, and intimidation.
Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns.
Support and drive the store's recognition initiatives, in partnership with the HR Generalist, fostering a work environment of collaboration, camaraderie, and fun - joy is our language!
Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations.
Promote, participate, and drive the completion rate of all Glossier training initiatives.
Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback.
Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience.

Requirements

3+ years of experience leading teams in a fast-paced retail or hospitality environment.
Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members.
Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations.
Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
Demonstrated ability to show empathy and understanding while still driving action.
Track record of delivering measurable financial, operational, and customer experience results.
Desire and willingness to roll up your sleeves and jump in when the situation requires it.
Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals.
Passion for building exceptional, detail-oriented, customer and employee experiences.
Passion for beauty as a conduit for connection and personal narrative

Benefits

Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.

Company info

We are woven into everyday moments of people's lives, becoming part of their routines, their self-expression, and their confidence.
We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.
We are defined not just by what we make, but by how we make people feel and the relationships we build over time.

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This listing is sourced directly from Glossier's careers page and normalized into a canonical job model.