Acrisure

Acrisure

Senior Account Manager Commercial

4100 Goodlette Rd N - NAPLES, FL · Senior

Sponsorship not specifiedDetected 1 day ago
ExcelEpicLeadershipCommunicationCollaborationMentoringOrganizational SkillsMicrosoft OfficeUnderwritingProperty & Casualty

About the role

  • Senior level Account Manager within the Large Commercial Lines space performs more routine responsibilities and is the primary point of contact for clients they oversee.
  • Occasionally supports Account Executives with Clients that require extensive administrative service.

Responsibilities

  • Perform daily service on assigned task by Client Advi s ors and/or Account Executives with the agency's written procedures including, but not limited to:
  • Lead day-to-day service and stewardship of a designated book of large and complex commercial accounts, ensuring all client needs are addressed in alignment with agency procedures and service standards.
  • Manage new business marketing efforts, collaborating with Producers and Account Executives to design placement strategies, prepare carrier submissions, evaluate quotes, and secure optimal program structures.
  • Provide expert-level client support, responding promptly to inquiries, carrier requests, and service needs, while delivering proactive guidance to strengthen client relationships.
  • Maintain precise documentation of all client activities, communications, and transactions within the agency management system (Applied EPIC), ensuring data integrity and audit readiness.
  • Serve as a strategic partner to Producers and Account Executives, communicating key account developments, identifying potential service issues, and elevating risks or concerns to leadership when appropriate.
  • Support continuous improvement initiatives, including workflow enhancement, training, and cross-functional collaboration, while providing mentorship to junior team members as needed.
  • Perform additional duties and serve as backup support for other team members or functions, as requested by leadership.
  • Perform daily service on assigned task by Client Advi s ors and/or Account
  • At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact.

Requirements

  • 5+ years experience with Commercial Lines Property & Casualty required
  • Strong organizational skills- ability to prioritize and be proactive
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
  • Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
  • Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

Skills

  • Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
  • Applied Systems / EPIC experience a plus
  • Reasoning
  • Education/Experience:
  • High School diploma required, Associate Degree or higher preferred.
  • Active Property & Casualty License required
  • CRIS, CPCU or special training course completion a plus.
  • Why Join Us:
  • Employee Benefits
  • We also offer our employees a comprehensive suite of benefits and perks, including:
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

Benefits

  • Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • This list is not exhaustive of all available benefits.
  • Benefits may vary based on subsidiary entity and geographic location.

Equal opportunity

  • Equal Opportunity Employer.
  • We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
  • Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

This listing is sourced directly from Acrisure's careers page and normalized into a canonical job model.