Interwell Health
Clinical Supervisor, Virtual Clinical Operations
Remote, United States · Full-time
Sponsorship not specifiedDetected 13 days ago
ComplianceHIPAAPatient CareLeadershipCommunicationProblem SolvingMentoringPublic SpeakingOrganizational Skills
About the role
- Reporting to the Manager/Senior Manager, you will provide direct supervision, coaching, and clinical leadership while serving as a subject matter expert for virtual clinical operations.
- Please note, we currently have two Supervisor openings available; both are Full Time, Remote opportunities.
- We value our differences and learn from each other.
Responsibilities
- Provide leadership, coaching and development for all direct reports to maintain an engaged and productive workforce.
- Ensure adequate staffing levels and manage clinician schedules to meet patient demand and needs.
- Partner with managers to set, communicate, and monitor clinician performance goals, ensuring alignment with program objectives and quality standards.
- Provide ongoing coaching, constructive feedback, and performance support to clinicians, proactively addressing performance issues and identifying opportunities for improvement, growth, and professional development.
- Foster a collaborative and inclusive team environment among direct reports, practice partners, and internal stakeholders, where individual differences are valued and leveraged to achieve organizational goals.
- Identify opportunities for improving processes and workflows and c ollaborate with virtual clinical operations leadership and other cross-functional leads to implement changes that enhance efficiency, patient experience, and care quality
- Identify opportunities for improving processes and workflows and c ollaborate with virtual clinical operations leadership and other cross-functional leads to implement changes that enhance efficiency, patient experience, and care quality; monitor the effectiveness of implemented changes and adjust as necessary.
- Minimum 2 years of supervisory experience, preferably leading and developing clinical teams.
- Strong ability to analyze performance metrics, patient feedback, and clinical outcomes to identify trends, address operational issues, and drive continuous improvement.
- Excellent verbal and written communication skills, with the ability to build and maintain positive relationships with clinicians, patients, and internal and external partners.
Requirements
- Associate's Degree or higher.
- Proven ability to coach, motivate, and foster a collaborative, high ‑ performing environment.
- Proficiency with EHRs, telehealth platforms, and Microsoft tools (or equivalent), with the ability to quickly learn and adapt to new technologies.
Nice to have
- Experience in renal care, chronic disease management, or related clinical care management
- telephonic or virtual care program experience preferred.
Benefits
- Interwell Health is seeking a Clinical Supervisor to lead a team of RN Care Managers within our Virtual Clinical Services organization.
- Knowledge of healthcare regulations (including HIPAA), a strong commitment to patient confidentiality and ethical care, and cultural competence when working with diverse populations.
Company info
- We are better when we work together.
- We are on a mission to help people and we know the work we do changes their lives.
- So, if our mission speaks to you, join us!
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This listing is sourced directly from Interwell Health's careers page and normalized into a canonical job model.