Magnet Forensics

Senior Site Reliability Engineer

Waterloo, Ontario · Senior · Contract

Work authorization required$110k-$160kDetected 48 days ago

AWSCloud PlatformsKubernetesTerraformHelmCI/CDGrafanaSite Reliability EngineeringSparkIncident ResponseComplianceRecruiting

About the role

We're seeking a Senior Site Reliability Engineer to join our SaaS-Ops team within Shared Services Engineering.
This role requires deep AWS expertise, infrastructure-as-code discipline, and CI/CD best practices.
As part of the SaaS-Ops team, you'll work in a high-performing environment where members take ownership of outcomes and operate with a strong sense of trust and autonomy.

Own and operate production Kubernetes clusters (Amazon EKS) including upgrades, scaling, security hardening, and cluster lifecycle management
Design, implement, and maintain infrastructure-as-code using Terraform
Manage and evolve Helm chart definitions and ArgoCD GitOps workflows for multi-region SaaS deployments
Operate and maintain observability infrastructure including Grafana, alerts, dashboards, and log pipelines. Act to eliminate noise and surface signal
Contribute to pipeline reliability: identify flaky stages, reduce build times, improve developer experience across CI/CD pipelines
participate in compliance work including FedRAMP support activities
Develop and maintain runbooks, change management procedures, and operational documentation
lead or support incident command during active production incidents including root cause analysis and post-incident review.
These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together.

5+ years of industry experience with a trajectory that demonstrates growing depth in cloud infrastructure and SRE practices;

With employees based around the world, Magnet Forensics has been expanding our global presence.

The Compensation range is for the primary location for which the job is posted.
Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills.
If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.
It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have "been there, done that".
We want to be part of your development journey, and we'll learn as much from you as you learn from us.
If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person.

not just deployed workloads, but owned cluster health, upgrades, and failure modes;
Generous time off policies
Healthcare and retirement benefits Indicators of Success We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences".
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce.

The team owns reliability and operational excellence for our highly available SaaS platform, a production Kubernetes environment serving law enforcement and government customers globally.
Contribute to AI-assisted tooling and automation (e.g., Claude-based Terraform agents, automated triage tools) as part of the team's operational efficiency roadmap
What We're Looking For
It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have "been there, done that".
We want to be part of your development journey, and we'll learn as much from you as you learn from us.
The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated
How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance.

Accommodation is available to all applicants upon request throughout the hiring process.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job ap

This listing is sourced directly from Magnet Forensics's careers page and normalized into a canonical job model.