Public Consulting Group LLC (PCG)
Technical Business Analyst
US
No sponsorship$52k-$82kDetected 20 days ago
WireframingProject ManagementJiraCommunicationTime ManagementOrganizational Skills
About the role
- The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.
- PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.
- To learn more, visit www.publicconsultinggroup.com.
Responsibilities
- Creates functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams.
- Creates wireframes or prototypes using Axure RP, or related tools.
- Prepares and posts defects/support requests. Manages through to completion and release.
- Delivers internal trainings for new features - 'Train the Trainer'.
- Supports other teams with new state implementations, new feature configurations and new project rollouts, if appropriate.
- Ability to create comprehensive Requirements Specifications, Designs, Process/Flow Diagrams, Test and Implementation Plans, and Feature Release Notes
- 3+ years of business analysis and/or product design experience.
- Our products are used in 30+ states by nearly 2 million people ranging from state agency staff, district and school administrators, teachers, specialists, service providers, and support staff.
- The TBA works with engineering, business stakeholders, and clients to define scope, gather requirements, design solutions, complete user acceptance testing, and manage aspects of the implementation.
Requirements
- Ability to work in a fast-paced and changing environment
- Handles product troubleshooting and triage, when required and appropriate.
- Required Skills and Experience:
- As required by applicable law,
Nice to have
- Proven record of excellence in documenting, designing, and delivering technical solutions.
- Knowledge or experience in EdTech, Case Management systems a plus.
- Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn.
- Knowledge of task management and project management systems is a plus (ex.
- JIRA, ASANA, Monday.com, etc.)
- UI/UX experience and course certification is a plus.
- Preferred Experience:
Skills
- Experience utilizing Software Development Life Cycle (SDLC) and Quality Assurance (QA) methodologies, standards, and best practices
- Works well independently - makes decisions and solve problems using sound, inclusive reasoning, and judgment with limited supervision
- Ability to work in a fast-paced and changing environment; reacts professionally under pressure
- Ability to gather and analyze information from a diverse set of sources and stakeholders to fully articulate a problem statement
- Advanced analytical skills, including the ability to analyze, organize, and present data.
- Demonstrated time management skills - managing priorities across products and teams
- Detail orientation with excellent analytical, planning, and organizational skills
- Excellent written and oral communication skills; speaks clearly and persuasively
Compensation
- Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
- As required by applicable law, PCG provides a reasonable range of compensation for this role.
- Range: $51,900 - 81,500
- At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.
Benefits
- Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
- The Technical Business Analyst (TBA) will support the Product Team within the Education Case Management practice.
- Education: Bachelor's degree or equivalent experience required.
Company info
- Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better.
Equal opportunity
- Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
- We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
- PCG will not tolerate discrimination or harassment based on any of these characteristics.
- PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries work.
Visa & Work Authorization
- PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
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