HonorHealth

HonorHealth

Representative - Revenue Cycle Customer Service

Network Support Services Building 1, United States of America

Sponsorship not specifiedDetected 22 days ago
Customer SupportLeadershipCommunication

About the role

  • Serves as a customer service contact for patients and visitors related to patient liability accounts.
  • Responsible for review, updates and collection of self-pay accounts.
  • Greets callers on the phone or digital communication.

Responsibilities

  • Provides and expedites clerical and secretarial support for the department as directed.
  • Performs a variety of clerical duties, including, but not limited to scanning, mailing, updating registration, release of information, balancing according to established polices.
  • Performs other related duties as assigned or requested.

Requirements

  • High School Diploma or GED Required

Benefits

  • From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness.
  • Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.
  • Pro-actively identifies and provides for the customer's needs using appropriate quality service standards identified in the network mission, vision and values.
  • Employee has an understanding of insurance benefits and adjudication and terminology.

Company info

  • Maintains effective communication with internal and external customers. Participates as a team member in all aspects of department functions. Assists in keeping communications clear between patients, family, leadership and other team members.

This listing is sourced directly from HonorHealth's careers page and normalized into a canonical job model.