HonorHealth
Representative - Revenue Cycle Customer Service
Network Support Services Building 1, United States of America
Sponsorship not specifiedDetected 22 days ago
Customer SupportLeadershipCommunication
About the role
- Serves as a customer service contact for patients and visitors related to patient liability accounts.
- Responsible for review, updates and collection of self-pay accounts.
- Greets callers on the phone or digital communication.
Responsibilities
- Provides and expedites clerical and secretarial support for the department as directed.
- Performs a variety of clerical duties, including, but not limited to scanning, mailing, updating registration, release of information, balancing according to established polices.
- Performs other related duties as assigned or requested.
Requirements
- High School Diploma or GED Required
Benefits
- From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness.
- Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.
- Pro-actively identifies and provides for the customer's needs using appropriate quality service standards identified in the network mission, vision and values.
- Employee has an understanding of insurance benefits and adjudication and terminology.
Company info
- Maintains effective communication with internal and external customers. Participates as a team member in all aspects of department functions. Assists in keeping communications clear between patients, family, leadership and other team members.
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This listing is sourced directly from HonorHealth's careers page and normalized into a canonical job model.