SHEIN
Senior Seller Success Specialist (Senior eComm Account Manager)
Los Angeles · Senior
Sponsorship not specified$73k-$120kDetected 40 days ago
Account ManagementCustomer SupportCommunicationCollaborationProblem Solving
About the role
- We are seeking a dynamic and detail oriented Senior Seller Success Specialist (official title: Senior Seller Success Specialist II) for our Los Angeles based corporate office.
- You will be responsible for identifying opportunities, driving growth, and optimizing the performance of SHEIN's US sellers on the SHEIN Marketplace.
- Cross-functional Collaboration: Work cross-functionally with internal teams such as product, marketing, and finance to ensure that US sellers are successful on the SHEIN Marketplace.
Responsibilities
- Your primary responsibility is to manage and grow relationships with SHEIN Marketplace selling partners.
- Develop and maintain relationships with US sellers who are selling on the SHEIN Marketplace platform.
- Manage seller performance, product listings, and pricing to ensure that seller metrics meet or exceed SHEIN's requirements.
- Drive growth for SHEIN's international sellers through developing new product opportunities, creating targeted marketing campaigns, and optimizing product listings.
- Identify areas for growth and implement strategies to increase seller sales.
- Collaborate with teams to identify and implement strategies to increase seller performance and grow sales.
- Use data to develop insights that will help SHEIN Marketplace sellers to improve their product offerings and marketing strategies.
Requirements
- Ability to work effectively in a fast-paced environment.
Nice to have
- Bachelor's degree in business, marketing, or a related field is preferred.
Skills
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal.
Compensation
- $72,800 - $119,600 USD
Benefits
- Bonus eligible
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Vacation, paid holidays, floating holiday and sick days
Company info
- SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices.
- Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
- Position Summary
- We are seeking a dynamic and detail oriented
- Company-Paid Basic Life/AD&D insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
This listing is sourced directly from SHEIN's careers page and normalized into a canonical job model.