Newoakland

Newoakland

Case Manager

Center Line, Michigan · Full-time

Sponsorship not specified$19k-$22kDetected 20 days ago
ComplianceHIPAACommunicationAdaptability

About the role

  • This position assists individuals in accessing and navigating services such as medical care, housing, financial aid, and community resources.
  • The role requires professionalism, adaptability, strong communication skills, and a commitment to high-quality service in a collaborative environment.

Responsibilities

  • Ensure the person-centered planning process is completed and results in a clear, individualized plan of service that guides care and support.
  • Maintain accurate and timely documentation in compliance with clinic policies and procedures.
  • Maintain consistent communication with clinical and administrative staff.
  • Respond appropriately to crisis situations, including after-hours emergencies, discharge planning, and transitions of care, while ensuring client safety and support.
  • Document all services provided, including travel and client interactions, while working independently and maintaining accountability.
  • Participate in community events and outreach activities that promote support and resources for clients.
  • Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times.
  • Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally.

Requirements

  • Bachelor's degree in social work, psychology, counseling, or a related human services field required.
  • Reliable personal vehicle with current auto insurance required for travel to community settings, including group homes and hospitals.
  • Collaborative mindset with the ability to work effectively within a multidisciplinary team.
  • Ability to effectively engage diverse populations, including children, adolescents, and adults.
  • Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary.
  • 1-2 years of experience in behavioral health and case management required.
  • Must possess a valid driver's license with an approved driving record that meets facility and insurance requirements.
  • Desired Skills
  • Strong ability to multitask, self-motivate, and manage time effectively in a fast-paced environment.
  • Excellent written and verbal communication skills, ensuring clear and professional interactions.

Compensation

  • Hourly Employee. $19-$22/hour.
  • Commensurate with experience.
  • The Case Manager is a full-time role focused on providing person-centered support to clients through clinical coordination and administrative tasks.
  • Working closely with therapists, psychiatrists, MCCMH consumers, and community partners, the Case Manager ensures continuity of care, supports crisis intervention, and promotes overall client well-being.
  • The role requires professionalism, adaptability, strong communication skills, and a commitment to high-quality service in a collaborative environment.
  • Ensure the person-centered planning process is completed and results in a clear, individualized plan of service that guides care and support.

Benefits

  • Assist clients in accessing financial, medical, and community resources, and support the development and implementation of individualized crisis plans.
  • Exhibit a positive attitude toward learning and adaptability in a dynamic work environment.
  • This includes but is not limited to Office 365 and Electronic Medical Record systems.

Equal opportunity

  • Reasonable accommodation will be considered based on individual needs.

This listing is sourced directly from Newoakland's careers page and normalized into a canonical job model.