Uniphore
Principal/Staff Forward Deployed Engineer
USA - CA - Palo Alto · Principal
Sponsorship not specified$226k-$311kDetected 20 hours ago
JavaScriptPythonJavaGoFull-Stack DevelopmentSQLVector DatabasesDevOpsPlatform EngineeringData EngineeringData ScienceLLMsRAGAgentic AILangGraphAI OrchestrationStakeholder ManagementLeadershipCommunicationCollaborationMentoring
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
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About the role
- We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
- Hiring Range: $226,100 - $310,900 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience.
Responsibilities
- Own Multi-Customer Engagements: Lead e2e solution development for multiple high-stakes customer deployments
- manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale.
- Enterprise Architecture Leadership: Architect and validate Agentic AI solutions for large, complex enterprises across multiple industry verticals, ensuring robustness, scalability, security, and compliance.
- Team Leadership & Mentoring: Help build and guide cross-functional Forward Deployed Engineering teams
- Strategic Customer Partnership: Serve as principal AI solution design partner and trusted consultant to senior customer stakeholders
- Solution Design Standards: Develop and champion technical best practices, reusable frameworks, and asset libraries to accelerate high-quality solution deployment.
- Innovation Ownership: Drive ongoing innovation, leveraging deep expertise in RAG, multi-agent orchestration, retrieval optimizations, SLM finetuning and enterprise AI architecture.
- Product & Engineering Partnership & Innovation: Partner with Product and Platform Engineering teams to provide structured feedback on functional and non functional gaps, customer requirements and pain points.
- Best Practices, Playbooks & Whitepapers: Draft and publish best practices, playbooks, whitepapers and blog posts on Enterprise Agentic AI Innovations, Design, Optimization and Operations.
- Own Multi-Customer Engagements: Lead e2e solution development for multiple high-stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale.
Requirements
- proven ability leading complex engineering engagements and technical teams.
- Leadership: Prior track record leading or working with Forward Deployed Engineering teams and scaling solution delivery in dynamic, client-facing environments.
- Domain Breadth: Significant experience designing and delivering solutions for enterprise AI in multiple domains or verticals.
- Technical Depth: Mastery of AI solution architecture (multi-agent, RAG, SLM, LLM, multi-modal), enterprise integration patterns, data engineering and full-stack engineering across modern frameworks and cloud/ devops environments.
- Consulting & Stakeholder Management: Exceptional communication and influencing skills with senior customers and internal stakeholders
- able to balance technical rigor and business priorities.
- Education: BS/MS/PhD in Computer Science, Data Science, or related discipline.
- Desired Skills:
- Thought leadership in the AI agentic ecosystem or published work/contributions to OpenAI, LangChain / LangGraph, RAG/Knowledge Graph communities.
- Full-stack engineering skills: SQL, Data Engineering, Python/Go/Java/ Javascript, RAG, Vector databases, Retrieval Optimizations, SLM/LLM Fine-tuning, GPU/Infra Trends, Prompt Engineering, Agent and Agentic systems design and development.
Skills
- Advanced understanding of regulatory and compliance requirements for AI in business settings.
- Experience establishing engineering processes, quality standards, and best practices across distributed teams.
- Exposure to platform and product engineering and strategy is a plus.
- Full-stack engineering
- Hiring Range:
- $226,100 - $310,900 - for Primary Location of USA - CA - Palo Alto
- Location preference:
- USA - CA - Palo Alto
- Uniphore is an equal opportunity employer committed to diversity in the workplace.
- For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.
- Strategic Customer Partnership:
- Solution Design Standards:
Compensation
- In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous pa
Benefits
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Company info
- Uniphore infuses AI into every part of the enterprise that impacts the customer.
- As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted.
- We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
- Continuous Improvement: As needed, lead post-delivery optimization and adoption, establishing feedback loops from customers to product/platform teams and driving continuous improvement.
- Work with these teams or co- develop or accelerate critical platform extensions and enhancements for customers.
- We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you.
Equal opportunity
- equal opportunity employer committed to diversity in the workplace.
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This listing is sourced directly from Uniphore's careers page and normalized into a canonical job model.