Kaweah Health
SRCC Patient Access Specialist
Hanford, California · Full-time
Sponsorship not specified$20k-$30kDetected 11 hours ago
ComplianceCustomer SupportHIPAAPatient CareResearchCommunicationPublic Speaking
About the role
- With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics.
- Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.
- It takes a special person to work for Kaweah Health.
Responsibilities
- Maintains confidentiality and protects sensitive data at all times.
- Provides support for various floors as needed, in the absence of a unit secretary.
- Thoroughly documents activity.
Requirements
- must be bilingual in Spanish.
- Required: High school diploma
- For Chronic Disease Mgmt Clinic: must be bilingual in Spanish.
- Provides patient with written material as required by State and Federal law.
- Obtains appropriate signature and documents accurately in Patient Management system as required for compliance.
- Must be accountable for the QA of own work.
- Proficiency in the applicable programs.
- Education
- Experience
- Preferred: Prior patient access, registration, insurance benefit and medical terminology experience.
- For Patient Access-Emergency Dept: requires Kaweah Health approved crisis intervention training within 60 days of hire/transfer.
- For Rural Health Clinics: requires Heartsaver AED.
- For Rural Health Clinics, Urgent Care Centers and GME-Family Medicine Center: prefer bilingual in Spanish, need to be determined by hiring leader at time of job opening based on clinic needs.
- For Rural Health Clinics & GME-Family Medicine Center (when testing required), and Chronic Disease Mgmt Clinic: Requires successful completion of the Language Resource Assistant (LRA) test at a General level. LRA is a language assessment test that demonstrates written and oral interpretation/translation technique skills. Test will be administered if selected.
Nice to have
- Department Specific Requirements
- Preferred: College courses
Skills
- Knowledge/Skills/Abilities
- Excellent communication, customer service and data input skills.
- LRA is a language assessment test that demonstrates written and oral interpretation/translation technique skills.
Compensation
- $20.00 -$30.00
Benefits
- Full-Time Benefit Eligible
- 7644 SRCC Medical Oncology-Hanford
- Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California.
- Throughout it all, our focus is to make a difference, and we do - in the health of our patients, our loved ones, and our community.
- Benefits Eligible
- requires Kaweah Health approved crisis intervention training within 60 days of hire/transfer.
- Obtains Advance Directive for Medical Record.
- Works closely with Financial Counselors to evaluate patient's financial needs, making appropriate determinations and referral to appropriate agencies for assistance to ensure reimbursement to the Kaweah Health.
Company info
- Assists customers timely with patient access concerns.
- Ensures that all efforts provide value to and meet the needs of departmental customers.
- Answers all inquiries from all customers, both internal and external, in a timely manner whether the inquiries are via telephone, email, fax and in person.
- Ensures high quality work of the registration process for patient care services with emphasis on service excellence to customers.
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This listing is sourced directly from Kaweah Health's careers page and normalized into a canonical job model.