Muhlenberg College
Administrative Assistant, Enrollment Management
Haas College Center, USA · Director
Sponsorship not specifiedDetected 62 days ago
StatisticsCustomer SupportCommunication
About the role
- Administrative Assistant, Enrollment Management
- Characteristic Duties & Responsibilities:
- Maintaining department files, including computer records.
Responsibilities
- Serves as a first contact in both the Offices of Scholarships and Financial Aid and Admissions; helps create and maintain a positive, customer service-oriented office atmosphere where all visitors feel welcomed.
- Receives, responds, and directs inquiries by telephone, email, or in person; manages appointments with Director and Senior Assistant Director of Financial Aid.
- Provides administrative support for the daily operations of the
- Entering data derived from financial aid documents and award information
- Works closely with other campus offices (Student Accounts, Business Office, Registrar, etc.) as needed to effectively support office functions.
- Assists in government verification procedures (e.g., processing State grant rosters, helping to correct discrepancies found in aid documents, etc.)
- Manages and directs student workers as needed.
Requirements
- ability to multi-task and meet deadlines is essential.
- Must be able to lift and carry supplies weighing up to 20 pounds.
- Must be able to bend, stoop, and reach.
- Muhlenberg College does not discriminate on the basis of sex as required by Title IX.
- Minimum of 2-4 years of progressively responsible experience in an office environment preferred. Previous experience in an academic environment is a plus
- Customer service mindset, professional demeanor, and clear written and oral communication skills.
- Demonstrated ability to manage and organize office functions
- familiarity with Google Suite preferred. Willingness to learn Slate and PowerFAIDS record systems.
- Discretion with confidential documents and financial information, and compliance with all relevant regulations.
- Sensitive to and supportive of the needs and experiences of others through the use of empathy and good judgment.
- Availability and willingness to work some weekends, holidays, and evenings
- Muhlenberg College is an Equal Opportunity Employer. All employees are expected to support Muhlenberg's commitment to function as a diverse, caring, inclusive community.
- To apply, upload your complete application package as a single PDF document. A complete application package includes: 1) cover letter
- 2) resume
Nice to have
- Minimum of 2-4 years of progressively responsible experience in an office environment preferred.
- Previous experience in an academic environment is a plus
- Proficiency with spreadsheet software
- familiarity with Google Suite preferred.
- Willingness to learn Slate and PowerFAIDS record systems.
Compensation
- Muhlenberg College Annual Crime Reporting- As provided by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act of 1998, prospective employees of Muhlenberg College are entitled to request and receive a copy
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This listing is sourced directly from Muhlenberg College's careers page and normalized into a canonical job model.