EllieMD

EllieMD

Senior Product Manager (EST, Remote)

New York City Metropolitan Area · Senior

Sponsorship not specified$30k-$60kDetected 68 days ago
ComplianceFigmaUX ResearchProduct ManagementPRDsSupply ChainLogisticsVendor ManagementCustomer SupportHIPAAFDA RegulatoryMedical DevicesResearchLeadershipCommunicationCollaboration

About the role

  • We believe healthcare should be accessible, transparent, and built on trust.
  • Inspired by the wisdom, strength, and nurturing nature of elephants, our name reflects our commitment to care, integrity, and empowerment.
  • Position Overview EllieMD is seeking a rigorous, execution-oriented Senior Product Manager on the East Coast, with strong product fundamentals and a hardware-informed mindset.

Responsibilities

  • Translate customer, Brand Partner, operational, and stakeholder needs into product requirements that account for both digital and physical product realities.
  • Collaborate with internal and external stakeholders across Product, Engineering, Operations, Supply Chain, Compliance, Fulfillment, Customer Support, and Brand Partner teams to ensure products can be successfully built, launched, delivered, and supported.
  • Create product artifacts that capture end-to-end requirements across the full product lifecycle, including user outcomes, stakeholder needs, technical constraints, operational workflows, physical product dependencies, launch readiness, and post-launch support requirements.
  • Own and drive one or more products from concept through launch and beyond, maintaining accountability for outcomes and continuous improvement.
  • Work closely with Design, Engineering, Data, and Operations to learn quickly, iterate rapidly, and ship high-quality products.
  • Build and maintain product backlogs that balance quick wins with long-term strategic initiatives.
  • Drive progress against milestones, resolve blockers, and maintain healthy team execution.
  • Create structured product documentation, including PRDs, user stories, and technical specifications, to guide implementation and ensure team alignment.
  • First 30 Days: Learn, Align, and Build Context
  • Meet with key stakeholders across Leadership, Product, Engineering, Operations, Supply Chain, Compliance, Fulfillment, Customer Support, Data, and Go-to-Market to understand goals, pain points, constraints, and dependencies.

Requirements

  • Ability to translate business and user needs into product requirements that account for both digital experiences and physical product constraints.
  • Strong understanding of how product decisions affect downstream execution, including sourcing, vendor coordination, launch readiness, fulfillment, onboarding, support, and customer satisfaction.
  • Strong track record of balancing user experience and technical scalability in products you have built.
  • Exceptional written and verbal communication skills, with the ability to synthesize complex concepts for diverse audiences.
  • Experience facilitating cross-functional collaboration and influencing without direct authority.

Nice to have

  • Experience working with hardware/software ecosystems where digital interfaces, operational workflows, and physical goods must work together seamlessly.
  • Experience with e-commerce, subscription systems, or marketplace platforms.
  • Proficiency with product management and collaboration tools such as Linear, Figma, Miro, or similar platforms.
  • Technical background or strong fluency in working with engineering teams.
  • A product manager with a hardware-informed mindset who understands that product quality depends on the entire end-to-end experience, not just the software interface.
  • Comfortable navigating ambiguity in environments where software, hardware, supply chain, compliance, operations, and customer experience intersect.
  • Someone who can pressure-test ideas against real-world constraints, including feasibility, cost, timing, reliability, compliance, fulfillment, and supportability.

Compensation

  • $30k-$60k

Benefits

  • Proven ability to translate strategic vision into products that customers use and love.
  • Partner directly with the leadership team to translate strategic vision into products that customers and Brand Partners love.
  • Build a deep understanding of EllieMD's mission, healthcare platform, Brand Partner network, customer experience, current product priorities, and cross-functional workflows.

Company info

  • Deeply understand and represent the voice of EllieMD's Brand Partners and customers in everything you build.
  • In your first 30 days, you will develop a deep understanding of EllieMD's business, customers, Brand Partner model, product ecosystem, operational workflows, and strategic priorities:
  • Synthesize learnings from stakeholders, customers, Brand Partners, data, operations, and market context into clear product insights, roadmap recommendations, and success metrics.
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