Neighborly

Neighborly

Technical Services and Training Specialist

Virgina Beach, VA

Sponsorship not specified$25k-$40kDetected 13 days ago
ComplianceExcelCustomer SupportCommunicationProblem SolvingCritical ThinkingTime ManagementMicrosoft Office

About the role

  • This role serves as a technical resource for franchise owners and associates by providing technical guidance, supporting compliance initiatives, assisting with product evaluations, and helping ensure consistent service delivery across the network.

Responsibilities

  • Assist in developing, delivering, and maintaining technical training programs for franchise owners, managers, office staff, and service professionals.
  • Provide technical guidance and operational support related to pest management, equipment, application techniques, and service quality.
  • Support regulatory compliance initiatives, including pesticide licensing, certification requirements, and communication of regulatory updates.
  • Collaborate with cross-functional teams to develop service protocols, operational resources, and technical documentation.
  • Track training effectiveness and service quality metrics and maintain technical resource libraries and knowledge management systems.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Requirements

  • Ability to communicate effectively, both verbally and in writing, across cross-functional teams.
  • Ability to work independently and collaboratively.
  • Strong understanding of pest management principles and Integrated Pest Management (IPM).
  • Ability to explain technical concepts to a variety of audiences.
  • Ability to travel independently (25-40%)
  • 2-4 years of experience in pest management, technical services, training, or operations support.
  • Certified pesticide applicator or ability to obtain certification within a specified timeframe.
  • Perform other duties as required.
  • Required Attributes:

Nice to have

  • An Associate's degree in a related field.
  • Experience in mosquito or general pest management.
  • Experience supporting franchise operations.

Compensation

  • $25k-$40k

Benefits

  • Coordinate technical training events, onboarding activities, and certification programs while maintaining training materials and learning management system content.
  • Education, Experience, & Certifications:
  • Equivalent combination of education and relevant experience may be considered.
  • Experience with Learning Management Systems (LMS).

This listing is sourced directly from Neighborly's careers page and normalized into a canonical job model.