Upgrade Inc.
Data Analyst II (Ops Analytics Focus)
Phoenix · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$10,514 more — $95,514 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $95,514 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Data Scientists" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Data Scientists (15-2051) · Phoenix-Mesa-Chandler, AZ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Are you a data-savvy professional with an analytical mindset who thrives on exploring data and extracting insights?
- Are you attracted to an entrepreneurial culture and energized by high growth?
Responsibilities
- Consult with internal operations leaders to identify problems or opportunities that can leverage data and analytics, building trusted stakeholder relationships and bringing curiosity to uncover the real business problem worth solving
- Perform in-depth analyses and then create data models to identify trends and key drivers that inform important decisions across the business
- Translate analytical findings into clear recommendations, using visualizations and presentations to communicate insights and drive stakeholder decisions
- Use data storytelling techniques to simplify complex findings into narratives that resonate with non-technical stakeholders and drive action
- Manage multiple analytics projects with accuracy and attention to detail, prioritizing tasks to meet deadlines
- Translate ambiguous business questions into structured, testable analytical approaches that meet stakeholder requirements and support broader use-case goals
- Drive best practices to improve the quality and effectiveness of our analytics function across capacity planning, workforce analytics, and customer/call center analytics
- Partner with operations leaders to define business KPIs and analytical frameworks that inform dashboards and simplify decision making
- Stay up-to-date with industry trends and emerging technologies, and seek out opportunities to develop new skills
Requirements
- Bachelor's degree in data analytics, mathematics, statistics, computer science, economics or a related quantitative field, or equivalent experience
- Strong proficiency with Tableau or related data visualization tools (PowerBI, Superset, etc.)
- Proficiency in Excel or Google Sheets for ad hoc analysis
- Do you have an aptitude for visualizing those insights and presenting them in ways that improve operational decision-making?
- To be successful in this role you must be detail-oriented, creative, innovative, consultative, willing to learn and grow and enjoy a fast-paced, challenging environment.
- Minimum 3+ years proven experience in data analysis and visualization, including business requirements gathering
- Advanced knowledge of SQL and data query/mining techniques
- Working knowledge of data modeling and database concepts, with the ability to structure and query data effectively for analysis
Nice to have
- Proficiency in Python (pandas, statsmodels, or scikit-learn) for statistical analysis preferred
- Experience with Contact Center Analytics and A/B testing/experimentation frameworks is a plus
Compensation
- Competitive salary ($85K-$115K USD) and stock option plan
Company info
- Our preference is for candidates to work on a hybrid basis from our Phoenix office; however, we are open to remote arrangements for the right candidate.
This listing is sourced directly from Upgrade Inc.'s careers page and normalized into a canonical job model.