InsightRX

Clinical Applications Specialist

U.S

Sponsorship not specified$120k-$150kDetected 21 hours ago
Machine LearningData ScienceAccount ManagementCustomer SuccessEHR/EMRResearchCommunicationPublic Speaking

About the role

  • We are seeking a motivated, curious PharmD to join our Customer Success team as a Clinical Applications Specialist.
  • You'll serve as a trusted clinical voice for our customers: someone who can learn to speak pharmacokinetics fluently, earn credibility fast with experienced pharmacists, and turn a new site into a confident, self-sufficient one.
  • We value genuine curiosity about pharmacokinetics, AI, and the future of precision dosing as much as we value a specific training pedigree.

Responsibilities

  • Build clinical credibility; pharmacists want to know you speak their language before they'll engage with the tool
  • Take initiative on projects beyond the core role. The people who thrive here tend to find, or create, opportunities in research, content, product feedback, events, and more
  • A creative streak. We've had team members contribute to everything from customer-facing design to conference presence, and we love when people bring their whole selves to work
  • If you're a PharmD who's found yourself wanting more variety, more ownership, and more room to build than a traditional pharmacy career path offers, we want to hear from you.

Requirements

  • Deep expertise isn't required, we'll help you build it, but the curiosity has to be real
  • Experience working independently across multiple stakeholders (clinical, technical, administrative) to see a project through
  • Comfort with ambiguity and a fast-moving, evolving environment.
  • A track record of completing long-term, multi-stage projects

Nice to have

  • An interest in content creation: training videos, documentation, written material
  • Interest or experience in data science, AI/ML, or EHR integration
  • A creative streak.
  • Our Customer Success team is sharp, curious, and genuinely invested in each other's growth.
  • We won't pretend that's always a straight line.
  • Not every experiment works.
  • If this sounds like you, even if your resume doesn't check every box, we'd love to hear from you.
  • InsightRX is an equal opportunity employer.

Compensation

  • Unlimited PTO - most people take 3-4 weeks per year

Benefits

  • Medical, vision and dental insurance
  • Unlimited PTO - most people take 3-4 weeks per year
  • $250/year home office stipend
  • Lead onboarding for new hospital and health system customers, managing timelines and running formal training
  • Lead live virtual training sessions presented to pharmacists learning how to use the software
  • Build and maintain training materials, documentation, and educational content for customers
  • Company equity
  • Long-term disability and life insurance
  • Flexible Spending Account (FSA)

Company info

  • Own the clinical success of new InsightRX Nova and Apollo customers, from contract signing through go-live and beyond
  • Provide ongoing clinical support and pharmacokinetic expertise so customers get real value from our platforms
  • Work closely with account executives to manage customers' happiness, pharmacokinetic and clinical outcome metrics, and interest in new InsightRX products
  • Collaborate with our Data Science team on analytics and reporting that help customers use the platform more effectively
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This listing is sourced directly from InsightRX's careers page and normalized into a canonical job model.