FURTHER

FURTHER

Business Operations Specialist

Hybrid - New York

Sponsorship not specified$100k-$115kDetected 64 days ago
SQLSnowflakeAgentic AIComplianceJiraHRISCustomer SupportHIPAAProblem Solving

About the role

  • Communicate progress, risks, and recommendations clearly to stakeholders.

Responsibilities

  • Support and maintain internal systems (e.g., HRIS, reporting platforms, and data warehouses such as Rippling, Metabase, Snowflake, or similar)
  • Build and maintain basic SQL-based reporting (joins, aggregations, filters) to support internal teams.
  • Identify, design, and implement process improvements and automations to reduce manual work and operational friction.
  • Support operational compliance efforts, including SOC 2 readiness, audits, and access control documentation.
  • Create and maintain clear SOPs and documentation for owned systems and workflows.

Requirements

  • 3-5+ years of experience in operations, systems, IT operations, technical support, or a related role.
  • Working knowledge of SQL and comfort querying data for reporting and analysis.
  • Familiarity with SaaS tools, access management, and system integrations.
  • Ability to take ownership, prioritize effectively, and follow through independently.
  • Experience with Jira Service Management, Rippling, Metabase, or similar tools.
  • Experience with automation, scripting, or systems integrations.

Skills

  • Experience owning internal tools or workflows (not just supporting them).
  • Strong problem-solving skills and comfort operating in ambiguous environments.
  • Exposure to compliance frameworks such as SOC 2, HIPAA, or audit processes.

Compensation

  • The base salary for this role ranges from $100,000 to $115,000 USD, with an additional bonus opportunity of $10,000 to $15,000 USD.
  • Total compensation will vary based on factors such as location, relevant work experience, transferable skills, business needs and impact, and market conditions.
  • We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers.
  • If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply.
  • If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
  • FURTHER considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Benefits

  • The base salary for this role ranges from $100,000 to $115,000 USD, with an additional bonus opportunity of $10,000 to $15,000 USD.
  • This role is ideal for someone with prior operations, systems, or technical support experience who's ready for broader ownership in a fast-growing SaaS environment.

Company info

  • You'll work cross-functionally to ensure operational requests are handled efficiently and systems scale with the company.
  • We're looking for a mid-level Business Operations Specialist to help own and scale the internal systems and processes that keep Further running smoothly.

Equal opportunity

  • We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
  • FURTHER is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FURTHER considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. FURTHER is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
  • We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers.
  • If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply.
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This listing is sourced directly from FURTHER's careers page and normalized into a canonical job model.