Stepful

Stepful

Revenue Operations Analyst

New York City

Sponsorship not specified$100k-$120kDetected 4 days ago
Data VisualizationHubSpotCRMSalesPipeline ManagementForecastingExcelRecruitingCustomer SuccessLeadership

About the role

  • You'll report to the Director of Revenue Operations and work closely with our commercial and finance teams.
  • This hybrid role is based out of our lower Manhattan office (in-office T/W/Th).

Responsibilities

  • Build and deploy automated workflows across Claude, HubSpot, Slack, and our GTM stack to eliminate manual handoffs and reduce AE, CSM, and SA administrative burden
  • Design and maintain scalable CRM workflows,, and stages that reflect how the business operates
  • Identify and resolve data gaps or inconsistencies before they impact reporting or forecasting through building AI-automated data quality checks and enrichment workflows so inconsistencies are caught before humans notice them
  • Own our GTM tech stack evaluation and integration (e.g., you decide what connects, how, and why)
  • Partner with Sales, Client Success (CS), and Solution Architecture (SA) to document, optimize, and operationalize GTM processes from lead routing and handoff to renewal and expansion motions
  • Support territory planning, account segmentation, and capacity modeling as we scale the commercial team
  • Develop and manage cohort analyses, forecasting models, and ad hoc analyses that help leadership make fast, informed decisions and support routine board and All Hands meetings

Requirements

  • 2-4 years of experience in Revenue Operations, Sales Operations, Business Operations, or a related analytical role
  • Strong proficiency in Excel and/or Google Sheets, including pivot tables, XLOOKUP, SUMIFS, AVERAGEIFS, and array formulas
  • Hands-on experience with HubSpot (or a comparable CRM) with a strong grasp of pipeline management and data hygiene

Skills

  • Build and manipulate pivot tables and charts
  • Use XLOOKUP, VLOOKUP, SUMIF, COUNTIF, AVERAGEIFS, and nested IF formulas
  • Write array formulas including BYROW, LAMBDA, FILTER, and UNIQUE
  • Apply conditional formatting and data validation
  • Bonus: INDEX + MATCH, query functions, and Google Apps Script or Excel macros
  • You have EdTech and/or healthcare experience
  • You've worked in a B2B2C setting
  • You have experience with Gong, HubSpot, or other GTM tooling
  • Introductory call with Talent Acquisition team member
  • Interview with Hiring Manager
  • Take-Home Assignment
  • Virtual Panel Interview

Compensation

  • The target base salary range for this opportunity is $100,000 - $120,000, and is part of a competitive total rewards package including equity and benefits.
  • Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
  • Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary.
  • The total compensation package will also include our benefits package and an equity (ISOs) package.

Benefits

  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Guidance of 15 days PTO annually
  • Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent.
  • Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers.
  • Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers.
  • Open vacation policy, including:
  • Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
  • Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary.
  • The total compensation package will also include our benefits package and an equity (ISOs) package.

Company info

  • We credit much of our success to our exceptional team.
  • We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
  • The target base salary range for this opportunity is $100,000 - $120,000, and is part of a competitive total rewards package including equity and benefits.

Equal opportunity

  • Stepful is proud to be an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Stepful's careers page and normalized into a canonical job model.