Sri Tech Solutions Inc.

Sri Tech Solutions Inc.

Service Now Consultant

Reston, VA, United States

Sponsorship not specifiedDetected 3589 days ago
SQLRESTProject ManagementProcess ImprovementLeadershipCommunicationProblem Solving

About the role

  • Ranked in the top 20% of the fastest growing companies in the US by Inc.
  • 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.

Responsibilities

  • SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently.

Nice to have

  • Experience with Service Now required, experience with Remedy is a plus

Skills

  • 8 years' experience in continuous process improvement methodologies including ITIL®, business
  • process re-engineering, and/or quality management initiatives
  • Significant demonstrated experience with ITIL® business process reformation, re-engineering, and
  • project management activities, with extensive Service Catalog and Service Request experience
  • Expert level in Reporting based upon requests
  • Expert level in Service-Now integrations to on-prem application including but not limited to SQL and
  • WebServices (REST and SOAP)
  • Expert level experience with workflow creation
  • Experience working with/leading process reformation teams
  • Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day
  • Experience facilitating quality improvement efforts
  • Excellent verbal and written communication skills

This listing is sourced directly from Sri Tech Solutions Inc.'s careers page and normalized into a canonical job model.