Ramp
Tech Lead and Manager (TLM), Production Engineering
New York, NY (HQ) · Senior · Full-time
Sponsorship not specifiedDetected 22 days ago
Distributed SystemsAWSTerraformCI/CDTemporalRESTAI OrchestrationComplianceLoad BalancingLeadershipMentoring
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
- The problems are high-stakes, data-dense, and unforgiving.
- We hire people with high agency and high urgency.
Responsibilities
- Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership.
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack - owning the systems that handle real financial transactions at scale.
- Drive architectural change - not just flag problems.
- Partner with product teams at the design phase - reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale - you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering - as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them.
- You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure - so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Lead across the company - PE doesn't just review designs or show up when called.
- You write production code, you own systems end-to-end, and you drive technical outcomes across the organization - not just within your team.
Requirements
- You are a true player-coach.
- You can set a technical direction, bring people along, and then lock in with the team to make it happen.
- You can't walk past something broken without wanting to fix it - and you don't stop at the workaround.
- You know when to go fast and when to slow down and do it right.
Nice to have
- 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems.
- A sustained hands-on engineering track record.
- Strong software engineering fundamentals - you write clean, well-tested, production-ready code and set that standard for the team.
- Experience with at least one major cloud provider (AWS preferred).
- Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response.
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
Skills
- Storage - databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging - the systems that power Ramp's financial workflows and event-driven architecture
- Developer Infrastructure - the platform that makes every builder at
Compensation
- Fertility HRA (up to $10,000 per year)
Benefits
- Centralized home-office equipment ordering
- Health and wellness stipend
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- Relocation expense coverage to NYC or SF (if needed)
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
Company info
- We win when our customers win. - You leave things better than you found them.
- The mindset we're looking for:
- We win when our customers win.
This listing is sourced directly from Ramp's careers page and normalized into a canonical job model.