Teachstone

Partnership Success Manager

US, Remote

Sponsorship not specified$70k-$75kDetected 5 days ago

SalesforceCRMAccount ManagementNegotiationLogisticsProcess ImprovementResearchCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

Teachstone is seeking a dynamic Partnership Success Manager (PSM) who recognizes that our success is deeply linked to our clients' outcomes.
The ideal candidate is passionate about fostering meaningful, high-value client relationships and ensuring clients can achieve their goals using Teachstone solutions.
If you are a detail-oriented self-starter dedicated to high-quality client interactions and results-driven engagement, we want to hear from you.

Responsibilities

Client Success Strategy: Develop and execute strategies to increase client adoption, retention, and satisfaction, ensuring clients achieve their desired outcomes using Teachstone solutions.
Onboarding and Implementation: Support onboarding and implementation processes to ensure a seamless and positive experience for new and existing clients.
Contract Logistics: Manage the logistics of contract delivery and renewal, ensuring all client agreements are executed efficiently.
Proactive Communication: Engage in regular, proactive communication with clients to ensure they receive maximum value from Teachstone solutions and maintain a strong, positive relationship.
Reporting and Optimization: Create and present detailed client reports, showcasing successes and providing actionable recommendations for further optimization of services.
Product Expertise: Maintain an in-depth understanding of Teachstone's product and service solutions to effectively support clients and address their needs.
Team Collaboration: Work closely with colleagues across teams to drive overall team success and foster a culture of collaboration.
Client Presentations: Develop and deliver engaging presentations and webinars to clients, showcasing features, updates, and strategies for maximizing the impact of Teachstone solutions.
Process Improvement: Identify and implement opportunities for process improvement within the Partnership Success team to enhance client outcomes.
Other Duties as Assigned: Perform other duties that align with the Partnership Success Manager role and support organizational goals.

Nice to have

Knowledge of the Classroom Assessment Scoring System (CLASS®) and Teachstone products is a plus.
Experience with Salesforce or similar CRM software is preferred.

Skills

Travel: Willingness to travel as needed, up to 25%.
Product Familiarity: Knowledge of the Classroom Assessment Scoring System (CLASS®) and Teachstone products is a plus.
CRM Experience: Experience with Salesforce or similar CRM software is preferred.

Compensation

$70,000 - $75,000 base + $35,000 variable, determined by your experience, skills and internal equity
We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually.
Prior salaries, negotiation skills, or fear of conflict don't influence your pay.
Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually.

Benefits

Salary Range: $70,000 - $75,000 base + $35,000 variable, determined by your experience, skills and internal equity
Comprehensive benefits: We offer an inclusive benefits package to support your overall well-being.
If you're passionate about transforming education and want to be part of a team that's committed to meaningful impact, we want to hear from you.
Client Health Management: Monitor client health metrics, identify potential risks, and proactively develop solutions to support long-term client success.

Company info

Come join Teachstone, the interaction company!
Ready to Make a Difference?
At Teachstone, we believe that every interaction shapes a brighter future.
At Teachstone, we encourage all individuals to apply and bring their unique perspectives to our team.
We value the different experiences and ideas our team members bring and believe they are essential to solving complex challenges and driving our mission forward.

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This listing is sourced directly from Teachstone's careers page and normalized into a canonical job model.