Toshiba Global Commerce Solutions - External

Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR

Durham, NC · Senior · Contract

Sponsorship not specifiedDetected 49 days ago

Process ImprovementResearchLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

6-12 Month Flex \ Contractor Role This job opening is not eligible for immigration/work visa sponsorship ** Toshiba Global Commerce Solutions is looking for a high-level Sr.

Accountable to define and document project scope using artifacts received from sales and the client, information gathered in the workshops, and your knowledge of core product.
Manage a client's Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed.
Build a strong relationship and is seen as a trusted advisor to the client and the project team.
Support the development team during the build phase.
Lead large, complex customer engagements, ensuring that business requirements are clear and achievable. Monitor project progress and address any issues that arise, working to ensure that the project delivers value to both the client and Toshiba.
Analyze and document highly complex requirements and translate client requirements into product requirements including unhappy path and edge cases and ability to discern and include in requirements the impact of the change to other areas of the system.
Create and maintain requirements documentation that clearly and accurately conveys what is changing and why, with both client and product perspectives.
Manage scope by identifying and calling out scope changes and can have scope conversations with the client.
Leads major process improvement of the BA team through helping to define BA best practices, special projects and mentorship of other Business Analysts.

12+ years of experience as a Technical Business Analyst supporting enterprise-scale solutions
10+ years of experience in the retail industry
Extensive experience partnering with software development teams in complex, multi-phase delivery environments
Proven expertise in Agile development methodologies
Deep domain expertise in Retail Point of Sale (POS) systems
Must have 10+ years of experience in the retail industry
Research client questions regarding functionality by using test systems, reading documentation or reaching out to SMEs as needed to get required answers.

Advocate for product as appropriate for the given project and guide customers in their decision making.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers.
Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).

6-12 Month Flex \ Contractor Role This job opening is not eligible for immigration/work visa sponsorship ** Toshiba Global Commerce Solutions is looking for a high-level Sr.

This listing is sourced directly from Toshiba Global Commerce Solutions - External's careers page and normalized into a canonical job model.