Pure Storage
Global Managed Service Program Lead
Santa Clara, California
Sponsorship not specifiedDetected 20 days ago
Product ManagementProduct StrategyLeadershipCommunication
About the role
- As managed service motions increasingly shape how customers consume and renew technology, this role carries direct responsibility for ensuring Everpure's managed service offer is differentiated, profitable, and built to scale.
- Strategy without execution is not enough in this role.
Responsibilities
- Managed Service Program Strategy and Design
- Maintain the multi-year roadmap for Everpure's managed service route-to-market, anticipating how consumption models, recurring-revenue motions, and partner economics will evolve
- Document current-state vs. future-state program design and maintain a clear roadmap of improvements and investments
- Program Economics and Partner Value
- Define, execute, and optimize managed service economic models and incentives within the overall investment strategy, including customized partner investment frameworks for top-performing partners in the managed service motion
- Define customized partner investment frameworks with clear milestones and measurable outcomes tied to partner performance and Everpure business priorities
- Maintain a strong command of pricing and discount structures to ensure alignment with the broader partner program and overall investment discipline
- Own end-to-end operationalization of managed service program elements - not just the design, but the delivery
- Partner cross-functionally with Channel Ops, IT, Finance, Enablement, and Marketing to ensure systems, processes, tools, and content are ready before any program change goes live
- Establish and maintain a single source of truth for managed service program requirements, policies, and documentation
Requirements
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Benefits
- We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
- Define, own, and continuously evolve the global managed service program - including tiers, requirements, competencies, and benefits for partners selling through the managed service motion
Company info
- We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.
- Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
- This type of work-work that changes the world-is what the tech industry was founded on.
- So, if you're ready to seize the endless opportunities and leave your mark, come join us.
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