Otterai

Otterai

Senior Analyst, GTM Systems

San Francisco, CA · Senior

Sponsorship not specified$160k-$180kDetected 5 days ago
A/B TestingAccessibilitySalesforceCRMSalesProcess ImprovementLeadership

About the role

  • This role is central to enabling our revenue teams to operate at peak efficiency - managing the systems, data, and workflows that power Sales, Marketing, and Customer Success.

Responsibilities

  • Own and administer the full GTM tech stack, including Salesforce CRM, Outreach, ZoomInfo, Zuora, CPQ, DocuSign, and AI-powered productivity tools.
  • Maintain Salesforce configuration - objects, fields, workflows, validation rules, process automations, reports, and dashboards.
  • Manage data enrichment processes using ZoomInfo and Clay to ensure contact and account data quality, completeness, and freshness.
  • Own CPQ administration and DocuSign integration to streamline the quote-to-close workflow.
  • Evaluate, pilot, and embed AI tools that drive measurable productivity gains for sales and marketing teams.
  • Design and maintain integrations across the GTM stack to ensure seamless data flow and eliminate duplicate entry.
  • Develop and deliver training programs and documentation to drive effective adoption of GTM tools.
  • Manage vendor relationships, contracts, and renewals for key GTM technology platforms.
  • Collaborate with Marketing Operations to align lead management, routing rules, attribution models, and campaign tracking.

Requirements

  • Bachelor's degree in Business, Information Systems, or a related field.
  • Has 5+ years of experience in GTM Systems, Revenue Operations, Sales Operations, or a related hands-on technical role.
  • Strong understanding of GTM processes including lead-to-opportunity, quote-to-cash, account/contact management, and pipeline management.
  • Expert-level proficiency in Salesforce.com (Sales Cloud); Salesforce Administrator or Advanced Administrator certification strongly preferred.
  • CPQ administration experience required; familiarity with DocuSign CLM or eSignature integrations is a strong plus.

Nice to have

  • Expert-level proficiency in Salesforce.com (Sales Cloud)
  • Salesforce Administrator or Advanced Administrator certification strongly preferred.
  • CPQ administration experience required
  • familiarity with DocuSign CLM or eSignature integrations is a strong plus.
  • Experience with system integrations and iPaaS tools (e.g., Workato, Zapier, Tray.io) is a plus.

Compensation

  • Salary Range: $160,000 to $180,000 USD per year.
  • This salary range represents the low and high end of the estimated salary range for this position.

Benefits

  • Build and maintain KPIs, dashboards, and reports to measure GTM system health, tool adoption, and operational performance.

Company info

  • We're Looking for Someone Who

This listing is sourced directly from Otterai's careers page and normalized into a canonical job model.