Proto Innovation

Senior Engagement Manager

New York, New York, United States · Senior

Sponsorship not specified$100k-$125kDetected 62 days ago

FigmaProject ManagementBrand StrategyLogisticsLeadershipCommunicationCollaborationOrganizational Skills

About the role

No one project is ever the same, so finding the right approach, process, and casting is an opportunity that requires a balance of EQ and IQ, as well as the discipline and work ethic to see it through with precision and care.
The best Engagement Managers are proactive by nature.
They do not wait to be asked, they move with urgency, and they sweat the details that others might overlook because they know that great work lives and dies in the follow-through.

Maintain impeccable attention to detail across all workstreams, from contract language and budget tracking to meeting notes and status reports, knowing that precision at every level protects the quality of the work and the trust of the client
Design schedules, scopes of work, and proposals for client engagements that uniquely serve business problems and set up intersectional teams for successful delivery
Manage projects end to end while serving as the day to day client interface on projects to clarify strategic requirements and manage expectations
Optimize and maintain systems and processes that support optimal ways of working for our clients, partners, and internal teams from project start to finish
Manage up and down across the team and know when to ask for help or support
Partner with discipline leads and Principal of Engagement to make casting recommendations for projects.
Our Engagement team plays a pivotal and strategic role in our consultancy's operations to deliver great work, build long-term client relationships, and drive business results.

Must be willing to work from the office at least 2x per week on days of their choosing;
Must be willing to travel at least 25%.
4-6 years of experience managing large scale digital, product, service and/or innovation projects within in a digital production, project management or operations role, preferably in a consultancy, branding or corporate strategy company
Proficient oral and written communication skills
Strong attention to detail and highly organized
Comfortable working with collaboration tools and communication platforms (Slack, Google Suite, Figma, etc.)
In New York City, the base salary for this position is $100-125K. Individual compensation varies based on job-related factors including years of relevant skills and experience, level of responsibility, and qualifications. This position reports into Associate Director, Engagement.

This listing is sourced directly from Proto Innovation's careers page and normalized into a canonical job model.