Discord

Discord

Director of Engineering, Safety

San Francisco Bay Area · Director · Full-time

Sponsorship not specified$400k-$450kDetected 6 days ago
Distributed SystemsMachine LearningData ScienceMLOpsIncident ResponseVendor ManagementCommunicationCollaboration

About the role

  • You'll report to the senior Director of Safety and work closely with T&S Operations, Safety ML, Safety Product, Legal, Policy, Security, and Core Tech.

Responsibilities

  • Lead and grow two engineering teams covering our safety backend: the decision platform, classification systems, content understanding, intake and routing pipelines, and observability
  • Drive the automation roadmap with Safety ML. Decide where AI belongs in the loop, where humans still win, and hold the line on quality, latency, and cost
  • Own the queue routing and internal tooling our ops teams and vendor partners rely on, and partner with T&S Operations on golden sets, QA, appeals, and evals that turn operational signal into better systems
  • Fluent in AI and ML systems enough to partner credibly with an ML org and make good calls about where automation belongs in a decision pipeline
  • Experienced working closely with ops or human-in-the-loop teams. You get the rhythm of QA, calibration, appeals, and ground-truth work, and build tools that respect the people using them
  • Drive the automation roadmap with Safety ML.
  • You can hold your own in architecture discussions on event-driven systems, service migrations, and platform design
  • You get the rhythm of QA, calibration, appeals, and ground-truth work, and build tools that respect the people using them
  • Building ML platforms, MLOps, or automated decisioning at scale
  • Managing vendor-based ops (BPO, content review, third-party tools), or building internal tools where ops or review teams are the primary user

Requirements

  • 5+ years as a software engineer with a strong backend and distributed systems background, and 5+ years as an EM including 2+ years managing managers.
  • Experience running 20+ engineers through multiple EMs

Skills

  • The work is a mix of deep backend infrastructure, AI-driven automation, and tight collaboration with the people who do nuanced review.
  • The org is roughly 20 engineers across two teams with two EM direct reports.

Compensation

  • The US base salary range for this full-time position is $400,000 to $450,000 + equity + benefits.

This listing is sourced directly from Discord's careers page and normalized into a canonical job model.