Practice Better
Director of Revenue Operations
Remote - Canada · Director · Full-time
Work authorization requiredDetected 83 days ago
SQLA/B TestingOKRsHubSpotSalesforcePipeline ManagementForecastingBudgetingRecruitingCustomer SuccessEHR/EMRResearchCommunicationCollaborationAdaptability
About the role
- We are looking for a Director of Revenue Operations to join our growing team.
- Note: Practice Better is a remote-first company with team members across North America.
- However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.
Responsibilities
- Build and maintain board-level forecasting for Subscription, Payments, and Add-On products, tying marketing pipeline and churn drivers to ARR
- Deliver blended revenue forecasts with ≤±5% variance and produce scenario-based models that inform decisions to scale toward 2-3x current ARR
- Audit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap
- Automate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines
- Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability
- Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards
- Stand up and maintain PQL scoring models, routing highest-intent signals to SDRs with a PQL → SDR SLA of under 5 minutes
- Drive MQL → SQL and SQL → Closed-Won conversion rate improvements of ≥3 percentage points each year
- Partner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization
- Sprout Family: personalized support for family-building and fertility journeys
Requirements
- 5-8+ years in Revenue Operations at high-growth SaaS companies operating between $30-100M ARR, or demonstrable experience scaling revenue through that stage
- Proven track record of turning noisy data into board-quality forecasts and unlocking double-digit efficiency gains across funnel stages
- Experience supporting pricing and packaging migrations and new revenue streams (embedded payments, usage-based, or add-ons)
- Experience in a PLG or product-assisted sales motion
- Familiarity with embedded payments, fintech monetization, or take-rate optimization
Compensation
- $750 annual Health & Wellness Allowance
- $1,000 annual Learning & Development Allowance to support your growth
- $500 annual Home Office Allowance to set up a productive remote workspace
- $200,000 - $220,000 CAD / yr
- We take a holistic approach to compensation, combining salary, benefits, and flexibility.
- The range above reflects our expected compensation for this role, based on current market data.
Benefits
- Comprehensive Benefits
- We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.
- Wellness and Growth
- Unlimited vacation, built on trust, clear expectations, and real support for taking time off
- Comprehensive health and dental benefits from day 1
- $750 annual Health & Wellness Allowance
- $1,000 annual Learning & Development Allowance to support your growth
- $500 annual Home Office Allowance to set up a productive remote workspace
Company info
- early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools.
- It's there to make the process smoother and more efficient for everyone.
- What AI doesn't do is make decisions.
- Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.
- We're committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.
Visa & Work Authorization
- However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.
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This listing is sourced directly from Practice Better's careers page and normalized into a canonical job model.