Art and Wellness Enterprises (AWE)
Visitor Experience Concierge
Bentonville, AR · Contract
Sponsorship not specifiedDetected 14 days ago
ExcelLogisticsCustomer SupportResearchCommunicationTime ManagementAdaptabilityMicrosoft Office
About the role
- Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.
- Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.
- This role is essential in supporting visitor engagement and ensuring the smooth operation of front desk services.
Responsibilities
- Deliver high-quality customer service by responding promptly to inquiries, providing accurate information, and ensuring a positive experience for all visitors and colleagues.
- Stay up to date on Campus policies, procedures, products, and systems to support guest interactions effectively.
- Manage daily front desk operations, including guest check-in, visitor logs, deliveries and delivery notifications, incoming phone calls, and accurate call routing.
- Maintain an organized and clean front desk environment, ensuring hospitality materials and welcome information are current and fully stocked throughout the day.
- Provide general administrative support such as calendar coordination, data entry, filing, briefing document creation, digital materials, and meeting logistics.
- Coordinate the scheduling of conference rooms, internal spaces, and support internal meeting needs.
Requirements
- Visual acuity to review written materials is required for this job.
- Some travel will be required, including overnight trips on occasion.
Benefits
- Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L.
- Work closely with internal stakeholders to prepare for and support guided and VIP tours for the Heartland Whole Health Institute building and the Alice L.
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