Astreya

Astreya

Project Coordinator II

Atlanta, GA · Mid · Contract

Sponsorship not specified$44k-$70kDetected 20 days ago
Data AnalysisProject ManagementExcelProcess ImprovementCustomer SupportCommunicationProblem Solving

About the role

  • What this Job Entails: The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery.
  • Projects often involve network, server, or software implementation and upgrades, PC deployment and the like.
  • Projects may vary in number, size and complexity.

Responsibilities

  • Gather and maintain project requirement lists.
  • Maintains and monitors project plans, project schedules, work hours and expenditures.
  • Documents and follows up on important actions and decisions from meetings.
  • Collaborates with various regional teams responsible for project resources and ticket resolution.
  • Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
  • Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

Requirements

  • Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years' related experience and/or training
  • Assists with daily monitoring of the ticketing system, reassigning tickets where required.
  • Produces regular reports as required.
  • Other duties as required.
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively

Skills

  • Builds productive internal and external working relationships
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Experience working with Microsoft Excel and Google Suite
  • Excellent Communication skills, both verbal and written
  • Previous experience with ticketing systems and/or project management system
  • Understanding of or previous experience in a technology driven environment
  • Proactive attitude and dependable
  • Excellent customer service skills
  • Ability to work both within a team and independently
  • Ability to multitask and prioritize workload
  • Ability to use good judgment, as well as problem-solving and decision making skills
  • Ability to maintain confidentiality and professional decorum

Compensation

  • $44,232.00 - $69,840.00 USD (Salary)
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position.

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
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This listing is sourced directly from Astreya's careers page and normalized into a canonical job model.