Prime Healthcare
IT Support Specialist II
Des Plaines, IL, US · Mid · Full-time
Sponsorship not specified$18k-$25kDetected 1 day ago
Customer SupportTCP/IPEHR/EMR
About the role
- Overview Prime Healthcare is an award-winning health system headquartered in Ontario, California.
- Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually.
- It is one of the nation's leading health systems with over 60,000 employees and physicians.
Responsibilities
- Provides telephone support for helpdesk and all associated processes.
- Provides tier two telephone support for hardware and software applications.
- Maintains the proper skills necessary to interface with a variety of users regarding specific problems.
Requirements
- Knowledge of EMR system fundamentals2.
- High School Diploma required for all new hires starting 4/1/14
Nice to have
- A+ certification preferred.2.
- 1-2 years related work experience and customer service experience preferred.3.
- Work experience in help desk activities using a help desk software application preferred4.
- Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being.
- Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/ Employment Status Full Time Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer.
- The Company also prohibits harassment of applicants or employees based on any of these protected categories.
- Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Compensation
- Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually.
Benefits
- Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity.
- Prime Healthcare is actively seeking new members to join our corporate team!
Company info
- https://www.primehealthcare.com/benefitsthatmattermost/ Employment Status Full Time Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer.
- Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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This listing is sourced directly from Prime Healthcare's careers page and normalized into a canonical job model.