Biogen
National Family Access Manager (FAM)
Field Locations, USA · Senior
Sponsorship not specified$155k-$208kDetected 1 day ago
SalesAccount ManagementProcurementCommunication
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role82
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 7 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
14 transfer filings in the last year, covering 14 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- The National FAM will provide coverage when a territory is vacant or when the permanent FAM is unavailable due to a sabbatical, leave of absence, vacation, or other extended absence.
- The purpose of this position is to be the patient facing expert on the Rare Disease patient journey and the liaison for all Biogen team members involved in the process.
Responsibilities
- Play the role of patient advocate in cross functional meetings with internal partners (Case Manager, Account Executive, Market
- Develop and offer solutions to the family, when necessary, that may also include communication of alternative insurance options and how families can best connect to available resources.
- Develop activities with the goal of achieving greater openness and understanding of rare disease.
- Build your own rare disease network/relationships through local advocacy groups, rare disease related events, and attending national conferences.
- Become an expert on the Rare Disease portfolio and Biogen resources to provide the highest level of patient/caregiver support with the goal of positively impacting the patient journey.
Requirements
- You have a passion to empower and educate patients and their sites of care through a dynamic treatment journey.
- Experience with physician-administered drugs (PADs)/biologics and various outpatient sites of service
- Experience leading cross-functionally and influencing without authority
- Must be familiar with relevant legal and regulatory environment in biotech industry
- Must be comfortable spending 60% of their time traveling
- Must be able to provide strong emotional support for individuals living with rare diseases and their loved ones/caregivers and collaborate with them in a way that allows forward progress.
- Who You Are You have a passion to empower and educate patients and their sites of care through a dynamic treatment journey.
- BS Required
- 5+ years' business experience in the healthcare or biotech industry with at least 3 years field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.
- A successful record in field reimbursement, clinical education or in pharmaceutical sales/management of products that required significant payer and reimbursement involvement
- Seasoned, mature pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations
- Effective at managing complex individualized cases
- Driving is an essential duty of the job
- candidates must have a valid driver's license and an acceptable driving record according to Biogen policy to be considered
Nice to have
- master's degree a plus
- Rare disease experience is preferred.
- Case management or experience supporting patients/caregivers directly a plus
- Strong EQ, communication, listening skills and empathy skills required- Bilingual is a plus
Skills
- The FAM will get to the root of any logistical and/or non-clinical issues impacting treatment initiation and ongoing therapy.
Compensation
- Tuition reimbursement of up to $10,000 per calendar year
Benefits
- Medical, Dental, Vision, & Life insurances
- Paid Maternity and Parental Leave benefit
- Support patients/families to work through the steps required to gain access to therapy (disease and product education, site of care coordination, understanding of payer policy and procedure, and other support services).
- Access&Reimbursement to build and maintain accurate case plans for patients (e.g., case histories, insurance, ongoing coverage needs, treatment plan changes, etc.).
- Works cross functionally to identify and support the resolution of patient access barriers including insurance coverage, reimbursement, financial limitations, site of care, procurement/distribution issues.
- Works with Market Access & Reimbursement team members to ensure appropriate reimbursement, engage with payers, specialty pharmacies, and specialty distributors to ensure access.
- Complete a comprehensive assessment of the individual needs of the patient considering the patient's family and team of healthcare providers.
- This assessment will include understanding the individual's payer policies, plan designs, including Medicaid coverage if applicable, as well as the healthcare system local to the patient.
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Company info
- We are a global team with a commitment to excellence, and a pioneering spirit.
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 401(k) program participation with company matched contributions
- As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact.
This listing is sourced directly from Biogen's careers page and normalized into a canonical job model.