eBay
Sr PM-T, CRM Communications
New York City · Senior
Sponsorship not specified$184k-$245kDetected 5 days ago
Machine LearningData AnalysisData ScienceA/B TestingAccessibilityProduct ManagementRoadmappingPRDsCRMNegotiationCommunication
About the role
- We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
- Offers are one of eBay's most important marketplace conversion mechanics.
- These experiences span email, push notifications, in-app notifications, and emerging CRM channels.
Responsibilities
- Build and deliver customer-facing CRM experiences across email, push notifications, in-app notifications, hub, and future owned-channel surfaces.
- These experiences support buyers and sellers navigating promotions and deal-based shopping interactions.
- Lead and mentor PM partners, helping them increase their impact, sharpen product judgment, and deliver high-quality outcomes across the Offers roadmap.
- Proven experience building or optimizing lifecycle communications across email, push, in-app, hub, or similar owned channels, including audience strategy, trigger logic, messaging, experimentation, and measurement.
Requirements
- Strong customer and product judgment, showing proficiency in grasping buyer and seller needs, customer fatigue, offer dynamics, urgency, marketplace incentives, and conversion trade-offs.
Compensation
- Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
- $183,600 - $245,100
- The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
- If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Benefits
- Lead the Offers CRM Communications area, including vision, strategy, roadmap, experimentation, performance, and measurable business outcomes.
Equal opportunity
- eBay is an equal opportunity employer.
- If you have a need that requires accommodation, please contact us at talent@ebay.com.
- We will make every effort to respond to your request for accommodation as soon as possible.
Visa & Work Authorization
- Remote roles are not eligible for U.S. visa sponsorship.
This listing is sourced directly from eBay's careers page and normalized into a canonical job model.