Astreya

Astreya

Organizational Support Manager - Capacity Engineering

Remote, CO · Contract

Sponsorship not specified$93k-$155kDetected 14 days ago
Data AnalysisProject ManagementAgileJiraNegotiationCustomer SuccessLeadershipCommunicationProblem SolvingCertified ScrumMaster

About the role

  • The Organizational Support Manager provides dedicated project coordination and operational support to the a Capacity Engineering team, enabling a globally distributed workforce across 24+ data center sites to sustain delivery momentum and execute cross-functional programs. This role owns milestone tracking, reporting, roadmap coordination, and XFN follow-up
  • — ensuring engineers stay focused on their highest-value work: rack delivery execution and exception handling.

Responsibilities

  • Strategic Planning: Collaborate with the Director and senior leaders to develop and maintain a unified roadmap, aligning site-level priorities with org-wide capacity targets, OKR integration, and cross-functional program milestones.
  • Communication: Serve as the central coordination point for cross-functional partners, consolidating communication across multiple sites and ensuring consistent visibility into priorities, progress, and dependencies.
  • Metrics & Reporting: Develop & maintain centralized dashboards and reports to track key performance indicators (KPIs) across all sites, leveraging data analysis and visualization skills to provide consolidated leadership reporting and inform decision-making.
  • Program Milestone Tracking: Maintain structured tracking of cross-organizational program milestones, dependencies, and readiness assessments, proactively flagging risks and ensuring delivery momentum across concurrent initiatives.
  • Resource Allocation & Workforce Optimization: Support resource allocation and workload balancing across sites, ensuring engineers remain focused on high-value delivery work by absorbing coordination, task tracking, and XFN follow-up responsibilities.
  • Proven ability to lead cross-functional teams in a dynamic, fast-paced environment.

Requirements

  • Required Skills & Qualifications
  • Proficiency with project management software (e.g., MS Project, Smartsheet, Jira).
  • 8+ years of experience in a leadership or program coordination role, preferably in infrastructure, data center operations, or large-scale technology deployment environments.
  • Bachelor's Degree in Business Administration, Management, Computer Science, Engineering, or a related field is required.
  • Master's Degree in Business Administration (MBA) or a similar discipline is highly desirable.

Nice to have

  • Project Management Professional (PMP) or Certified Scrum Master (CSM) certification (or relevant certification) is strongly preferred.

Compensation

  • $92,880.00 - $154,800.00 USD (Salary)
  • Please note that the salary information provided herein is base pay only (gross)
  • it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position.
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