IOA

VP, Home Care and Support Services

San Francisco, CA · Vp

Sponsorship not specified$220k-$240kDetected 15 days ago

Business DevelopmentForecastingBudgetingLeadershipCommunicationCollaborationMentoring

About the role

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.
Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars.
The Vice President of Home Care and Supportive Services is responsible for the strategic, operational, financial, and quality leadership of Institute on Aging's Home Care and Care Management service lines.

Lead a $20+ million Home Care and Care Management division with responsibility for growth, profitability, quality, and operational performance.
Develop and execute growth strategies that expand private-pay home care and care management services across Northern California and other strategic markets.
Champion a whole-person, person-centered philosophy that supports the physical, emotional, social, and cognitive well-being of clients, families and team members.
Partner with IOA's Quality & Performance Excellence (QPE) team to identify evidence-based practices, optimize workflows, improve outcomes, and create scalable systems that support both quality and growth.
Build and sustain a high-performing workforce through recruitment, retention, training, and leadership development.
Position IOA as an employer of choice by creating a culture of respect, support, accountability, and professional growth.
Ensure caregivers, care managers, and leaders have the tools, training, and support necessary to deliver exceptional service.
Develop and mentor leaders throughout the division, creating a strong pipeline of future talent.
Utilize data and performance metrics to drive operational excellence, informed decision-making, and sustainable growth.

Experience leading multi-site or multi-market operations through periods of growth and organizational change.
Proven ability to improve quality outcomes, client satisfaction, workforce engagement, and operational performance while scaling services.
Experience leading multidisciplinary teams that include operations, care management, and other professional service staff.
Minimum of 10 years of progressive leadership experience in non-medical home care, home health and/or hospice, aging services, healthcare services, or related fields.
Demonstrated success growing a private-pay home care or concierge-style service business, including revenue growth, market expansion, and referral development among high-touch clients and professional referral sources.
Strong business development, strategic planning, partnership-building, and financial management skills, including P&L responsibility.
Demonstrated commitment to servant leadership, mentorship, and developing high-performing teams and future leaders.
Deep commitment to person-centered care, workforce excellence, and organizational culture.
Core Competencies
Strategic Growth & Market Expansion
Business Development & Partnership Building
Financial Acumen & Operational Excellence
Quality & Performance Excellence

Range: $220,000- $240,000/annual
This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factor
This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

Build and maintain referral relationships with healthcare systems, senior living communities, fiduciaries, attorneys, discharge planners, and other key community partners.
Foster a culture of accountability, continuous improvement, learning, and client safety.

This listing is sourced directly from IOA's careers page and normalized into a canonical job model.