Hinghamsavings
Client Service Representative (Banker) - Nantucket
Nantucket, MA · Junior
Sponsorship not specifiedDetected 19 days ago
Business DevelopmentOutbound SalesCustomer SupportProblem Solving
About the role
- Hingham Institution for Savings is seeking a Client Service Representative (CSR) for its Nantucket branch.
- This individual will be responsible for providing outstanding service for the Bank's clients, educating clients about new deposit products and services, and supporting the Branch Manager and Assistant Branch Manager in business development efforts.
- We are interested in candidates that feel comfortable promoting and explaining our digital products, including online and mobile banking, to customers using these products for the first time.
Responsibilities
- The target is to ensure excellent service standards and maintain high customer satisfaction.
Benefits
- We have a small, entrepreneurial team - just under 100 people - and we hold ourselves to high standards.
Company info
- The best CSRs are genuinely excited to help customers.
- They can put themselves in their customers' shoes and advocate for them when necessary.
- Provides a high level of customer service and value to existing or potential customers by creating a welcoming branch environment and engaging all customer interactions with relationship deepening conversations.
- Benefits As a family-run company, we offer an excellent benefits package.
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