Spotlight Sports Group

Senior Account Manager - NYC

United States- Remote · Senior

Sponsorship not specifiedDetected 8 days ago

SparkNegotiationExcelLeadershipCommunicationMentoring

About the role

Spotlight Media is looking for a Senior Account Manager to serve as the quarterback for our flagship TikTok Shop clients.
This is the perfect opportunity for someone who thrives in ambiguity, loves taking ownership, and wants to pioneer the future of social commerce with some of the biggest brands in the world.
Location Requirement: This role is based in our NYC office located in Midtown Manhattan.

Set quarterly GMV, ROI, and margin goals - and deliver them.
Build and operationalize affiliate/creator programs, including commission structures, contracts, and KPIs.
This is a high-impact, client-facing role where you'll lead strategy, own P&L levers, and drive execution across multiple moving parts of the business.
As a Senior Account Manager, you'll manage a pod of Account Managers and a Creator Managers, giving you direct leadership experience while building scalable systems and playbooks.
Partner with creative teams to optimize content for conversion.
Build and interpret dashboards, analyze funnel drop-offs, and test hypotheses.
Mentor junior team members, build scalable playbooks, and raise the bar for execution.
Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce.
That's why we're building a team of high-agency individuals who thrive on ownership, autonomy, and speed.
Spotlight is not just a place to execute campaigns - it's a blank canvas where ambitious people can pioneer new initiatives, scale new business verticals, and design the next wave of commerce.

3-6+ years' experience in e-commerce marketplaces, digital commerce operations, or social commerce.
Hands-on operator experience in TikTok Shop (Seller Center, creator marketplace, live commerce, or shop ads).
Proven track record of owning revenue/growth targets (GMV, AOV, margins).
Comfortable in ambiguity - you can chart a path forward with little precedent.
Experience leading or mentoring junior team members.
You must have at least one year of experience managing TikTok Shop end-to-end.
Analytical depth - you're comfortable in Excel/Sheets and can work with dashboards and reporting tools.
Exceptional client communication, executive storytelling, and negotiation skills.
Success Metrics
Client GMV and margin growth on a quarterly basis.
Client satisfaction, retention, and renewal.
Mentorship of junior team members
Quality and speed of execution, including documentation and playbook improvements.
Why You'll Love Working with Us

Our culture is high-performing, entrepreneurial, and unapologetically ambitious.

if you see inefficiencies, you're encouraged to fix them and will be recognized for it.

This listing is sourced directly from Spotlight Sports Group's careers page and normalized into a canonical job model.