littlesleepies

littlesleepies

Sr. Lifecycle Manager, Engagement

United States · Senior

H1B sponsorship availableDetected 21 days ago
SQLMachine LearningA/B TestingComplianceCRM

About the role

  • Manager, Lifecycle, Engagement to join our dream team!
  • Reporting directly to the Director of Lifecycle, you will be the "Engagement and Conversion Catalyst" for the brand.
  • Your mission is to turn "just browsing" into "just bought" by owning the experience from "hello" through "thank you!"

Responsibilities

  • Scale High-Impact Automations: Lead the evolution of our "always-on" programs-for example Welcome, Lead Conversion, and Abandon flows-to ensure they are scalable, personalized, and high-converting.
  • Identify New Touchpoints: Identify and design opportunities across the user lifecycle to convert, engage, and delight our families.
  • Personalization & Gamification: Implement innovative and engaging methods of 0P data collection, gamification, AI, and predictive modeling to deliver a data-driven 1-to-1 experience.
  • Cross-Functional Catalyst: Maintain close partnerships with the Site/PMO, Paid Media, Merchandising, Brand, and the Retention & Loyalty manager to ensure a frictionless transition through the funnel.
  • Identify and design opportunities across the user lifecycle to convert, engage, and delight our families.
  • Team building activities

Requirements

  • Deep experience with major customer engagement platforms (like Klaviyo, Bloomreach, or Iterable) and a foundational grasp of data schemas and APIs.
  • Ability to work cross functionally with a fast-growing team, with smile-sparking products that turn everyday moments into magical memories
  • Tech-Savvy: Deep experience with major customer engagement platforms (like Klaviyo, Bloomreach, or Iterable) and a foundational grasp of data schemas and APIs.

Nice to have

  • Expert-level knowledge of A/B testing and a love for translating complex data into actionable insights (SQL skills are a major plus!).
  • Analytical Mindset: Expert-level knowledge of A/B testing and a love for translating complex data into actionable insights (SQL skills are a major plus!).

Benefits

  • Health, dental, and vision insurance
  • Short and long-term disability
  • Flexible Spending Accounts
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Paid time off, vacation
  • Life insurance
  • Home office stipend
  • Internet stipend
  • Provide accountability for performance, data and analysis, list health, hygiene, and inbox placement, ensuring our data remains actionable and compliant.
  • Strategy First: A proven track record of building strategic roadmaps and learning agendas that drive measurable channel growth.
  • AI/ML Fluency: Comfort working with data scientists to productize machine learning models (e.g., propensity modeling or recommendation ranking).

Company info

  • Little Sleepies is one of the fastest growing companies in America, according to Inc. Magazine (#1 in retail)! We make days and nights easier with super-soft yet impressively durable, thoughtfully designed products that families love. Featuring prints kids are obsessed with and fabrics parents trust, every piece is made to feel good, fit right, and get worn on repeat. We're rooted in innovation and driven by care, with our signature fabrics, Lunaluxe® and Soluxe®, custom-developed to support the way kids move, sleep, and grow - because comfort isn't just how it feels, it's how it's made. Driven by creativity, passion, and the desire to do something extraordinary, we strive to bring joy and comfort to families around the world. We're excited to be doing this, and we hope you will be too. If our mission resonates, we would love to hear from you!
  • Remote - within the United States
  • Visa Sponsorship:
  • Little Sleepies is one of the fastest growing companies in America, according to Inc.
  • Magazine (#1 in retail)!
  • We make days and nights easier with super-soft yet impressively durable, thoughtfully designed products that families love.
  • Featuring prints kids are obsessed with and fabrics parents trust, every piece is made to feel good, fit right, and get worn on repeat.
  • We're rooted in innovation and driven by care, with our signature fabrics, Lunaluxe® and Soluxe®, custom-developed to support the way kids move, sleep, and grow - because comfort isn't just how it feels, it's how it's made.
  • Driven by creativity, passion, and the desire to do something extraordinary, we strive to bring joy and comfort to families around the world.
  • We're excited to be doing this, and we hope you will be too.
  • If our mission resonates, we would love to hear from you!
  • We are looking for a Sr.

Visa & Work Authorization

  • This position is not eligible for Visa sponsorship.
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