Intelcomgroup
Dispatcher
Canada, Quebec, Québec
Sponsorship not specifiedDetected 13 days ago
Customer SupportCommunicationProblem SolvingTime ManagementMicrosoft Office
About the role
- The Dispatcher is responsible for the real-time coordination of field operations.
- This role is essential to ensuring smooth operations, on-time deliveries, and customer satisfaction.
- Call Management - Receive, prioritize, and process incoming requests via email and telephone from customers, drivers, contractors, and other stakeholders.
Responsibilities
- Organization and Time Management - Ability to manage multiple tasks simultaneously.
- to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Requirements
- Knowledge of Canadian territories (NL, QC, ON, AB, BC).
- Please let us know if you have any specific needs.
- System Updates - Process operational data required for customer proof-of-delivery submissions and internal payment/billing activities.
- Computer Proficiency - Microsoft Office Suite, email, and related systems.
Skills
- Clear Communication - Excellent verbal and written communication skills.
Company info
- Short- and medium-term growth opportunities
- Comprehensive group insurance
- Group RRSP program
- Employee Assistance Program…
- Customer Service - Inform customers of delivery status and provide professional follow-up.
- Communication - Maintain ongoing communication with drivers, contractors, and customers.
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This listing is sourced directly from Intelcomgroup's careers page and normalized into a canonical job model.