Intelcomgroup

Intelcomgroup

Dispatcher

Canada, Quebec, Québec

Sponsorship not specifiedDetected 13 days ago
Customer SupportCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

  • The Dispatcher is responsible for the real-time coordination of field operations.
  • This role is essential to ensuring smooth operations, on-time deliveries, and customer satisfaction.
  • Call Management - Receive, prioritize, and process incoming requests via email and telephone from customers, drivers, contractors, and other stakeholders.

Responsibilities

  • Organization and Time Management - Ability to manage multiple tasks simultaneously.
  • to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Requirements

  • Knowledge of Canadian territories (NL, QC, ON, AB, BC).
  • Please let us know if you have any specific needs.
  • System Updates - Process operational data required for customer proof-of-delivery submissions and internal payment/billing activities.
  • Computer Proficiency - Microsoft Office Suite, email, and related systems.

Skills

  • Clear Communication - Excellent verbal and written communication skills.

Company info

  • Short- and medium-term growth opportunities
  • Comprehensive group insurance
  • Group RRSP program
  • Employee Assistance Program…
  • Customer Service - Inform customers of delivery status and provide professional follow-up.
  • Communication - Maintain ongoing communication with drivers, contractors, and customers.

This listing is sourced directly from Intelcomgroup's careers page and normalized into a canonical job model.