Crossover Health
PRN Host
San Francisco, California
Sponsorship not specified$25k-$32kDetected 1 day ago
Customer SupportMentoringOrganizational Skills
> stay_score
odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
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About the role
- The Host role is at the forefront of providing an exceptional member service experience.
- The Host role facilitates the member's experience throughout our health center.
- Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.
Responsibilities
- Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
- Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience.
- Performs other duties as assigned
Requirements
- Bachelor's degree or equivalent experience
- 1 year of experience in customer service position
- Processes transactions required to begin or complete the visit.
Nice to have
- Excellent computer skills and familiarity with Apple products (Mac, iPad, iPhone), ChromeOS, or client-branded Windows products such as Microsoft or HP.
- Excellent interpersonal skills and the ability to work effectively in a highly collaborative care team environment
- Proven organizational skills
- High level of ownership, accountability and initiative
- Experience with multitasking, issue resolution, and conflict management
- Requires standing, walking and sitting for extended periods of time
- Occasionally required to lift and carry items weighing up to 50 lbs
- Manual and finger dexterity and hand-eye coordination
Compensation
- The base pay range for this position is $24.56 to $32 per hour.
Benefits
- Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery.
- Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members.
- As an important member of our clinic team, the Host assists members with checking in and demonstrates an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits.
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This listing is sourced directly from Crossover Health's careers page and normalized into a canonical job model.