Richemont
Client Engagement Regional Director, Northeast
NEW YORK · Director
Sponsorship not specified$170k-$200kDetected 2 days ago
CRMExcelLeadershipCommunicationMentoringOrganizational SkillsMicrosoft Office
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37Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
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About the role
- Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.
- Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
- Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off.
Responsibilities
- Conduct regular (3-4 days per week) boutique visits to support directors, managers and associates, improve clienteling KPIs, and reinforce best practices as the subject matter expert
- Build a clienteling mindset and culture within boutiques
- Drive adoption of all client outreach tools
- build environment to allow for the time and attention to strategic clienteling activities
- Support the implementation of new clienteling tools and initiatives
- Partner with the North America Client Engagement team on enhancements to support field business needs
- Lead and support in partnership with the regional L&D team the rollout of clienteling trainings meant at upskilling boutiques teams (leaders and associates) and improving clienteling efficiency
- follow-up to ensure adoption and provide coaching support as needed
- Build a clienteling mindset and culture within boutiques; embed clienteling routines into daily business practices, including morning meetings, coaching conversations and performance discussions
- Drive adoption of all client outreach tools; build environment to allow for the time and attention to strategic clienteling activities
Compensation
- $170,000 - $200,000, eligible for bonuses
Benefits
- We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones.
- Our core benefits include medical, dental, and vision programs.
- Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members.
- The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
- We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
Company info
- At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
- At Richemont, We Craft the Future!
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This listing is sourced directly from Richemont's careers page and normalized into a canonical job model.