Hinge Health
Senior Solutions Engineer / IT
San Francisco-HQ · Senior
Sponsorship not specifiedDetected 42 days ago
PythonBashAWSCloud PlatformsLinuxSite Reliability EngineeringLLMsRAGCybersecuritySIEMSOC OperationsComplianceSystems EngineeringZero TrustHIPAACommunicationMentoring
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Files H-1B transfers
8 transfer filings in the last year, covering 8 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- We're looking for a Senior Solutions Engineer based in San Francisco or the broader Bay Area to join Hinge Health's IT & Security team at our San Francisco headquarters.
- You'll be equally comfortable troubleshooting a difficult network issue, automating device enrollment, designing secure access patterns for enterprise data, and helping the team make thoughtful technology decisions as Hinge Health grows.
- This is a hands-on, cross-functional role for an owner-operator who enjoys solving root causes, reducing operational friction, and turning emerging technology into practical solutions that improve how Hinge Health works.
Responsibilities
- Maintain and optimize Jamf and related endpoint tooling across a multi-OS environment, with a primary focus on macOS.
Requirements
- 5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role supporting a multi-OS environment, with strong experience in macOS.
- Demonstrated experience automating IT operations through scripting such as Bash or Python, MDM workflows, infrastructure-as-code, or comparable engineering practices.
- Evaluate and operationalize emerging AI capabilities-including LLM-backed tools, retrieval workflows, and agent-style automation-with sound judgment around security, governance, reliability, and employee experience.
Nice to have
- Experience with Okta, Google Workspace, SSO, SCIM, and identity-aware access patterns.
- Experience supporting or integrating internal AI-enabled tools, including practical familiarity with LLMs, retrieval-augmented generation (RAG), Model Context Protocol (MCP), or similar connector patterns.
- Experience designing controls for AI-enabled systems, including data handling, permissions, logging, monitoring, safe use of internal knowledge sources, and incident response.
- Experience supporting cloud-based SaaS environments or corporate IT systems that intersect with cloud infrastructure
- AWS experience is a plus.
- Familiarity with security operations tooling such as SIEM, EDR, CrowdStrike, or Netskope.
- Experience supporting globally distributed teams and/or administering Windows and Linux environments, including Ubuntu.
- The San Francisco office has a dog-friendly workplace program.
Benefits
- Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Manage your own learning and development.
- Grow with us through discounted company stock through our ESPP with easy payroll deductions.
- Hinge Health is an
- At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
- Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care.
Company info
- THE OPPORTUNITY We're looking for a Senior Solutions Engineer based in San Francisco or the broader Bay Area to join Hinge Health's IT & Security team at our San Francisco headquarters.
- ABOUT HINGE HEALTH At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
- If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
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This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.