Chewy
Senior Product Manager
Bellevue, WA · Senior · Full-time
Sponsorship not specified$206k-$226kDetected 36 days ago
SQLMachine LearningData AnalysisData EngineeringData VisualizationStatisticsA/B TestingProduct ManagementProduct StrategyProject ManagementJiraConfluenceOutbound SalesForecastingSupply ChainCustomer Support
About the role
- Telecommuting permitted up to 2 days per week.
- In addition, this position is eligible for 401k and a new hire and annual equity grant.
- Exempt salary team members have unlimited PTO, subject to manager approval.
Responsibilities
- and ETL & Data Warehousing (Pipelines, Solutions). Experience must also include: A/B Testing Tools (Optimizely, Google Optimize, Adobe Target)
- Leverage data-driven insights to enhance customer delivery experience, develop scalable solutions, and improve key success metrics.
- Collaborate with cross-functional teams, including engineering, design, customer service, and transportation, to build and launch new features that enhance delivery transparency and efficiency.
- Develop and execute a comprehensive product roadmap for Delivery Experience, focusing on customer delivery transparency, checkout options, issue notifications, and customer service empowerment.
- Lead data-driven product development, leveraging data warehousing, SQL, Tableau, and predictive modeling to build innovative delivery experience solutions.
- Optimize key shopping, conversion, and buying experiences across web and mobile platforms, ensuring seamless order completion and delivery tracking.
- Define business and technical requirements by analyzing customer data, behavioral insights, and business objectives, transforming them into Business Requirement Documents (BRD) and Product Requirement Documents (PRD).
- Drive A/B and multi-variate testing strategies to optimize customer engagement and product effectiveness.
- Collaborate with internal teams to develop self-service tools for customer service, content management, and site merchandising.
- Provide regular reporting and analysis, including forecasting and performance monitoring, to drive continuous product improvements.
Requirements
- Experience must include 5 years with: eCommerce
- Office Address: 1110 112th Avenue NE, Suite 500, Bellevue, WA 98004 Other: 10% domestic travel required.
- 10% domestic travel required.
Skills
- Define and execute the Delivery Experience strategy, ensuring alignment between technology, operations, and supply chain teams.
- Stay updated on emerging trends, customer behaviors, and industry best practices to continuously enhance the delivery experience.
Compensation
- Team members will receive six paid holidays per year.
Benefits
- C08+ positions may also be eligible for annual bonus.
- We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident.
- Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Equal opportunity
- Chewy is an equal opportunity employer.
- If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the
- application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
Visa & Work Authorization
- applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing,
This listing is sourced directly from Chewy's careers page and normalized into a canonical job model.