SimpliSafe
Director, Ecommerce Product Design
Boston, MA · Director
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
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DOL prevailing wage, 2026-27 wage year · Commercial and Industrial Designers (27-1021) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect.
- We're embracing a hybrid work model that enables our teams to split their time between office and home.
- Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week.
Responsibilities
- As we overhaul our CMS and front-end, you'll be the leader who makes sure we do it right: establishing the design system, process, and governance that let the team move fast without creating inconsistency and technical debt.
- You'll also be our champion for AI in the design workflow - identifying where AI tools can speed up ideation, prototyping, and production, and building the practices that let the team adopt them well.
- You'll be a hands-on leader who raises the bar on craft, keeps the team grounded in user research and business outcomes, and partners closely with engineering so design and code stay in lockstep.
- Design systems & governance: Own design system strategy for Ecommerce - establish the process, governance, and structure (component standards, documentation, design-to-code handoff) needed to fully capitalize on the CMS and front-end overhaul.
- AI adoption in the design workflow: Identify, pilot, and scale AI tools and workflows across design and research (ideation, prototyping, content generation, research, synthesis, testing) to increase team velocity and quality
- Team leadership & craft: Build, coach, and grow a team of product designers and researchers
- increase velocity of design output while raising the bar on craft
- Cross-functional partnership: Partner closely with Growth, Product, Engineering, and Analytics to shape product strategy and improve day-to-day ways of working between design and development.
- ensure design decisions are informed by data and validated against measurable customer and business outcomes.
- You'll be the design leader for SimpliSafe's Ecommerce team, leading a small team of product designers and researchers who shape the end-to-end simplisafe.com experience.
Requirements
- Familiarity with WCAG accessibility standards.
- Excellent verbal and written communication and storytelling skills, with the ability to influence senior stakeholders.
- 10+ years of digital product design experience, ideally with significant experience in D2C/ecommerce at a company where the majority of revenue came through the website.
- 5+ years leading and growing in-house product design and research teams, including experience managing managers or senior individual contributors.
- Proven experience building, scaling, or governing a design system, and establishing the process/tooling that connects design and front-end development - experience partnering through a CMS or front-end replatforming is a strong plus.
- Practical experience integrating AI tools into a design workflow (e.g., AI-assisted prototyping, content generation, research synthesis) and helping a team adopt new tools and ways of working.
- Track record of setting a design vision and influencing product strategy at the leadership level, not just executing against a roadmap.
- Track record of producing data-informed, effective UX that delivers measurable outcomes for the customer and the business, in an experimentation-centered environment.
- Track record of attracting, retaining, and up-leveling high-performing design teams.
- Highly skilled in Figma
- fluent with modern design and prototyping tools, including AI-assisted design tools.
- A portfolio showcasing end-to-end design leadership - vision-setting, org-building, and measurable business outcomes across research, UX, visual, and interaction design.
Nice to have
- experience partnering through a CMS or front-end replatforming is a strong plus.
Compensation
- The target annual base pay range for this role is $212,300 to $283,000
- This target annual base pay range represents our good-faith estimate of what we expect to pay for this role.
- We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually.
Benefits
- A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )
Company info
- About SimpliSafe
- We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure.
- And we've created a culture here that cares just as deeply about the career you're building.
- We don't just want you to work here.
- We want you to grow and thrive here.
- We all benefit from flexibility and get to use the best of both worlds to get our work done.
- Why are we hiring?
- Well, we're growing and thriving.
- So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
- We regularly review our programs to ensure they remain competitive and aligned with our values.
- We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences.
This listing is sourced directly from SimpliSafe's careers page and normalized into a canonical job model.