Artists Animation
Technical Lead / Support Technician
Kelowna, British Columbia
Sponsorship not specifiedDetected 20 days ago
JavaScriptPythonDjangoSpringRESTCybersecurityNetwork SecurityPhotoshopAdobe Creative SuiteAfter EffectsInventory ManagementPremiere ProAvidVideo ProductionLeadershipCommunicationProblem Solving
About the role
- We embrace communication of all forms - artistic and business - with an environment that encourages the free flow of ideas, honest feedback, fair performance evaluation, and challenges from all employees.
- Our studio wholeheartedly embraces diversity and inclusion, affirming our commitment as an equal opportunity employer.
- We thank you for your submission; only short-listed candidates will be contacted.
Responsibilities
- Prepare, maintain, and troubleshoot user workstations and perform basic hardware repairs (PCs, Wacom Cintiqs, Huion tablets, etc.)
- Manage the installation, licensing, configuration, and updating of software applications and operating systems including but not limited to ToonBoom Harmony, Adobe Creative Suite, Shotgrid, and Qube!
- Maintain user interfaces designed for authoring, validating, publishing, and tracking assets as they progress through various stages of production
- Oversee and optimize a complex network of automated batch processes, including network switch configuration and management
- Develop and adhere to IT standards and SOPs to maintain IT and corporate compliance
- The IT Technical Lead / Support Technician is responsible for addressing IT support-related requests and ensuring the smooth operation of workstations, network equipment, and servers while managing and sustaining the pipeline infrastructure within our studio.
- We lead through constant innovation in our technology, creative abilities, and production methodology, and through the creation of a work environment where passionate leadership drives our extraordinary talent to achieve artistic excellence.
- Fully developed state-of-the-art pipeline and tools to support an efficient workflow
- Leadership with a proven track record of building teams with a stellar sense of camaraderie and placing the highest value on the artists behind the art
Requirements
- Bachelor's degree in Technology or Engineering, or other relevant area of study and/or equivalent job experience
- Working knowledge of the administration of network services
- Experience installing and licensing plug-ins, extensions, and software utilities
- Familiarity with and ability to troubleshoot Windows operating systems
- Experience with Python/Django/PySide/PyQ and JavaScript/JSON/REST
Nice to have
- Experience with 2D design and animation applications: ToonBoom (Harmony, Storyboard Pro), Adobe Creative Cloud (Animate, After Effects, Photoshop, Premiere, Media Encoder), Avid Media Composer, Shotgrid
- Familiarity with digital video editing equipment and concepts, including color calibration of TVs and monitors
- An analytical thinker with strong problem-solving skills and attention to detail
- A strong communicator - you can effectively communicate technical information to non-technical individuals with patience and empathy, ensuring clarity and understanding in their terms
- Must work independently and resourcefully to address knowledge gaps related to the studio's pipeline
- An actively engaged and collaborative contributor to a positive team environment
- A beautiful, bright studio in downtown Kelowna with a private 1000 ft patio space
- Candidates from Kelowna and surrounding areas are preferred, followed by those within BC.
Company info
- At ARTISTS ANIMATION STUDIO, we create the best in digital animation by utilizing the passion and talent of an empowered artist workforce committed to the pursuit of excellence.
Equal opportunity
- Our studio wholeheartedly embraces diversity and inclusion, affirming our commitment as an
- equal opportunity employer.
Visa & Work Authorization
- Applicants must have citizenship, permanent residency, or a valid work permit to be considered
Apply directly at Artists Animation →Create a free account for alerts like thisView Artists Animation immigration profile
This listing is sourced directly from Artists Animation's careers page and normalized into a canonical job model.