Thetrustees

Thetrustees

Cultural Site Interpreter

Stockbridge, Massachusetts, United States

Sponsorship not specifiedDetected 182 days ago
Customer SupportResearchPublic Speaking

About the role

  • This role involves leading tours and educational programs that connect visitors to our special places while providing exceptional customer service to enhance the guest experience.
  • Provide excellent customer service by welcoming and orienting visitors, acting as an ambassador for the site and The Trustees, providing general information, answering questions, and ensuring a positive guest experience.

Responsibilities

  • Collaborate with staff and volunteers to ensure a safe and enjoyable experience for guests

Requirements

  • Current authorization to work in the United States - a candidate must have such authorization by their first day of employment.

Nice to have

  • Excellent conversational and public speaking skills Background in teaching, museums, customer service, theater, horticulture, or another relevant field High school diploma or equivalent preferred
  • Skills and Experience: Excellent conversational and public speaking skills Background in teaching, museums, customer service, theater, horticulture, or another relevant field High school diploma or equivalent preferred

Skills

  • Promote the mission of The Trustees and encourage guests to join as members in preserving special places across Massachusetts.

Benefits

  • The Trustees' commitment to advancing the organization's vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

Company info

  • Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization.
  • The Trustees' preserves, for public use and enjoyment, of exceptional scenic, historic, and ecological value in Massachusetts.
  • Our are open to all, and we thrive by involving as many people as possible in all that we do.
  • We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public.
  • As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.
  • We encourage you to learn more about The Trustees on our website, www.thetrustees.org.
  • Salary/Hourly Rate: $17-$19/hour Hours per week: 14-28 Job Classification: Nonexempt, Limited Term Duration: April-September Job Type: Onsite Location: Naumkeag, Stockbridge, MA What You'll Do: Your Impact: As a Seasonal Interpreter, you will play an important role in our mission to educate and engage visitors in the rich histories of our historic sites.
  • This work is primarily at Naumkeag, a Gilded Age "summer cottage" with 8-acres of formal gardens, with additional opportunities at The Colonel John Ashley House (Sheffield), The Mission House (Stockbridge) and The William Cullen Bryant Homestead (Cummington).
  • The Role: This role involves leading tours and educational programs that connect visitors to our special places while providing exceptional customer service to enhance the guest experience.
  • Ideal candidates will have a strong interest in history, architecture, and/or garden design, with the ability to connect with a wide range of audiences.
  • Specifically, you'll: Engage visitors in meaningful discussions about each site's unique history through formal and informal interpretation, including leading guided tours, providing context, and sharing interesting anecdotes to help guests connect to our special places in a manner that is captivating and accessible to diverse audiences.
  • Participate in trainings that provide professional skill development in site-specific content, interpretive philosophies, and museum best practices, as well as continuing education through self-directed research and ongoing study of the history and cultural context of the site.

Equal opportunity

  • The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants.
  • We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
  • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
  • An employer who violates this law shall be subject to criminal penalties and civil liability.
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