Bon Secours Mercy Health

Bon Secours Mercy Health

Sales Associate - Gift Shop

Mercy Hospital St Louis, USA · Mid · Part-time

Sponsorship not specifiedDetected 2 days ago
SalesCustomer SupportCommunicationProblem SolvingOrganizational Skills

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Louis is seeking a customer-focused and compassionate Sales Associate to join our Gift Shop team.
  • The primary responsibility of this role is to provide exceptional service to patients, visitors, and customers while supporting the daily operations of the Gift Shop.
  • The ideal candidate will demonstrate a positive, outgoing, and caring attitude and possess the ability to learn and promote products in health, wellness, and gift categories.

Responsibilities

  • Deliver an exceptional customer experience and build customer loyalty.
  • Recommend products and utilize cross-merchandising techniques to drive sales.
  • Deliver gift shop orders to patients throughout the hospital.
  • Maintain confidentiality at all times.
  • Foster a positive team environment and collaborate effectively with coworkers.
  • Maintain positive working relationships with colleagues, patients, visitors, and leadership.
  • Perform other duties as assigned.
  • Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Requirements

  • Strong organizational skills and ability to prioritize responsibilities.
  • 2-3 years of retail experience.
  • Experience working with a POS system.
  • Handle cash transactions and complete required paperwork according to established procedures.
  • Required
  • Strong interpersonal and customer service skills.
  • Effective verbal and written communication skills.
  • Ability to work collaboratively as part of a team.
  • Commitment to providing compassionate service in a healthcare environment.
  • Preferred
  • High School Diploma or equivalent.
  • Retail sales experience involving gifts, wellness, or specialty products.
  • Why Join Mercy?
  • At Mercy, we believe in bringing compassionate care and exceptional service to every patient and visitor. As a Gift Shop Sales Associate, you will play an important role in creating a welcoming experience while supporting the hospital community through meaningful customer interactions.

Benefits

  • The primary responsibility of the salesperson within healthcare retail is to demonstrate a positive, outgoing and caring attitude towards all customers and patients.
  • Sales in healthcare retail requires the ability to learn new products in health, wellness and gift categories and to explain the function and the benefit of these items to patients and customers.
  • Learn and effectively communicate product features and benefits.
  • Stock merchandise, replenish sales floor inventory, and maintain product displays.

Company info

  • Greet and engage all patients, visitors, and customers with compassion and respect.
  • Assist customers with special orders, including personalization, printing, floral arrangements, and gift basket preparation.
  • Remain aware of surroundings and proactively engage customers to minimize theft and loss prevention concerns.
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This listing is sourced directly from Bon Secours Mercy Health's careers page and normalized into a canonical job model.