DraftKings
Senior Analyst, Customer Analytics
Boston, MA · Senior · Full-time
Sponsorship not specifiedDetected 30 days ago
PythonMATLABSQLData ScienceA/B TestingStakeholder ManagementSASCollaborationProblem Solving
About the role
- It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities.
- Our teams are energized by innovation and readily embrace emerging technology.
- We're not waiting for the future to arrive.
Responsibilities
- Shape strategy by analyzing customer behavior, engagement patterns, and lifecycle trends, translating findings into clear recommendations for business partners and senior stakeholders.
- Design, execute, and measure experiments that evaluate promotional effectiveness and customer engagement initiatives.
- Partner cross-functionally to identify opportunities, prioritize initiatives, and quantify business impact.
- Serve as a trusted thought partner to cross-functional stakeholders, helping teams make faster, more informed decisions through data-driven insights.
- Identify emerging customer trends and evolving market dynamics, proactively recommending opportunities to optimize the player experience.
- Experience analyzing customer behavior and translating large, complex datasets into actionable insights that drive business outcomes.
Requirements
- Bachelor's Degree in Mathematics, Data Science, Engineering, Economics, Business, or a related field.
- Advanced proficiency in SQL and at least one programming language such as Python, R, SAS, or Matlab, with the ability to independently structure complex analyses and optimize data workflows.
- As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Compensation
- The US base salary range for this full-time position is 95,200.00 USD - 119,000.00 USD, plus bonus, equity, and benefits as applicable.
Benefits
- Develop scalable reporting frameworks and dashboards that provide visibility into performance, customer health, promotional outcomes, and key lifecycle metrics.
- The US base salary range for this full-time position is 95,200.00 USD - 119,000.00 USD, plus bonus, equity, and benefits as applicable.
Apply directly at DraftKings →Create a free account for alerts like thisView DraftKings immigration profile
This listing is sourced directly from DraftKings's careers page and normalized into a canonical job model.