Hajoca Corporation
HVAC Technical Specialist
Denver, Colorado · Internship
Sponsorship not specified$150k-$300kDetected 1 day ago
ExcelCustomer SupportCommunicationMentoringMicrosoft Office
About the role
- Use advanced HVAC technical knowledge to investigate, analyze, and diagnose field technical issues and work with HVAC manufacturers to resolve all technical issues both over the phone and onsite.
- Travel throughout large geographic territory to customer locations to advise on complex HVAC technical issues.
- Work independently to provide consultation and guidance to customers regarding their HVAC system performance.
Responsibilities
- You will: Oversee all aspects of HVAC technical training and support within the region.
- Deliver comprehensive product support training, updates, and inventory assistance to Hajoca Profit Centers.
- Support sales efforts through technical training, coaching, evaluation, inventory recommendations and product support.
- Effectively manage customer contacts and relationships to provide excellent customer service, build support and sales, and constantly increase overall customer satisfaction.
- Develop close support alignment with each Profit Center Manager and HVAC sales staff member to ensure open communication and assistance.
- Safeguard and maintain all Company assets - business planning and strategy, customer information and confidential manufacturer information.
- Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data.
- Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers.
- Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
Requirements
- This would include providing the documentation required by the HVAC manufacturers to diagnose warranty related claims.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
Nice to have
- Be able to diagnose and analyze HVAC equipment, installation and application according to the manufacturer's installation documentation.
- Have experience training others on HVAC systems.
- Be organized, a self-starter, and detail oriented.
- Read, write, speak, and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Skills
- Demonstrate outstanding verbal and written communication, and generous listening skills.
Compensation
- per year - estimated
- Pay for HVAC Technical Specialist is between $65,000 and $100,000 per year at this location.
- 150000 - 300000 USD per year
- Salary comparison:
- The number of jobs in each salary range for all:
Company info
- Conduct all business in accordance with Company policy and procedures.
- Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
- Background Screening Statement We are a drug free workplace.
Equal opportunity
- EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
- Equal Opportunity Employer (
- Equal Opportunity Employer/Veterans/Disabled).
- Please let us know if you need assistance or an accommodation due to a disability.
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This listing is sourced directly from Hajoca Corporation's careers page and normalized into a canonical job model.