pscu
Collector
Fort Wayne, Indiana
Sponsorship not specified$20k-$33kDetected 20 days ago
ResearchCommunication
About the role
- We believe that banking should be people-focused, service-driven, and built on genuine relationships, because when our members succeed, we succeed.
- If you're passionate about helping people and want to grow your career in a supportive environment, PSCU is an awesome place to work!
- The upper end of the range is intended for candidates with 10+ years of relevant experience in comparable roles.
Responsibilities
- Contact high balance and/or delinquent members by telephone and mail to identify the reasons for balance or delinquency, and assist them in developing plans to bring accounts to a current status.
- Develop workout plans and collect overdue accounts wherever possible.
- Maintain a detailed written record of all communications made regarding delinquency.
- Secure credit bureau reports. Skip trace on loan accounts. Maintain accurate data for repossession log, bankruptcy files, charge-off list, etc.
- Maintain accurate data for repossession log, bankruptcy files, charge-off list, etc.
Requirements
- Prepare information needed or required by collection agency, and post receipts from collection agency.
Compensation
- $20.16-$33.08 per hour
- Note: Compensation is based on skills and experience. The upper end of the range is intended for candidates with 10+ years of relevant experience in comparable roles.
- Monitor payments for late and/or delinquency status.
- Follow up on delinquent, high balance, and overdue credit balance accounts by phone and/or letter.
- Ensure professional interactions with members.
- Respond to telephone calls regarding payment notices and delinquent accounts.
Benefits
- Medical, Dental, and Vision insurance
- Group life insurance
- Paid time off + paid holidays
This listing is sourced directly from pscu's careers page and normalized into a canonical job model.