Case IQ

Solutions Engineer

Canada

Sponsorship not specifiedDetected 30 days ago

Product ManagementSalesCustomer SuccessLeadershipCommunicationCollaboration

About the role

Backed by over 25 years of domain expertise and trusted by Fortune 500 companies, Case IQ has supported the management of millions of cases and helped mitigate billions in financial and reputational risk.
In this remote-first role, you'll be responsible for driving the technical success of our sales efforts - delivering impactful product demonstrations across Case IQ's suite of solutions and supporting the sales team in winning new business.
Track and assess demo quality, conversion impact, and customer engagement metrics.

Sales Support and Enablement
Partner with Account Executives throughout the sales cycle to craft winning demo strategies aligned to customer pain points, objectives, and workflows.
Support discovery calls by uncovering technical requirements and positioning the right Case IQ solutions.
Collaborate with Marketing and Product teams to refine demo narratives, assets, and product messaging that support stronger conversion.
Support demo delivery goals and contribute to Sales team ARR targets and increased win rates.
Develop reporting dashboards or feedback loops to highlight patterns in demo performance and sales efficiency.
Act as a primary point of contact for sales representatives needing demo support, objection handling, or product clarification.
Work with Sales and Product leadership to build repeatable demo frameworks and playbooks.
Collaborate closely with Product Management and Customer Success to channel market feedback into roadmap insights.
Build context on Case IQ solutions, sales process, ICP, customer workflows, and current demo assets.

B achelor's degree and a minimum of 5 years in B2B software sales or solutions engineering, ideally within Compliance, Investigations, or Risk Management sectors.
Proven ability to translate complex software capabilities into customer value through consultative demos and discovery sessions.
Strong technical acumen across SaaS environments, integrations, and implementation workflows.
Excellent presentation and communication skills, with an ability to adapt messaging for both executive and technical audiences.
our team spans 7 countries
Generous professional development budget.
RRSP / 401k matching program
Half-day Fridays in the summer.

Serve as a trusted technical advisor, ensuring customers understand how Case IQ solutions fit into their workflows and ecosystems.

dless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicab

This listing is sourced directly from Case IQ's careers page and normalized into a canonical job model.