Axon
Sr Technical Program Manager, Software Deployments
Scottsdale, Arizona, United States · Senior
Sponsorship not specifiedDetected 6 hours ago
ComplianceProject ManagementCommunicationCollaboration
About the role
- We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.
- Like our products, we work better together.
Responsibilities
- Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.
- Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control.
- Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards.
- Support program planning activities through effective work estimation processes.
- Oversee program-level change management activities, working closely with client partners and internal stakeholders.
- Develop comprehensive documentation to support customer acceptance and revenue recognition.
- Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes.
- Mentor junior project managers and support the recruitment process to strengthen the program management team.
- We are also committed to building diverse teams that reflect the communities we serve.
Requirements
- Bachelor's Degree in Business, Information Systems, Technical Engineering or equivalent experience.
- 5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management.
- Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts.
- Strong proficiency in technical project management tools to track, manage, and deliver on objectives.
- Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals.
- Exceptional communication, organization, and interpersonal skills, with a strong ability to distill technical concepts for varied audiences.
- Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction.
- Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders.
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
- Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
Nice to have
- PMP certification is highly preferred.
Skills
- Join Axon and be a Force for Good.
- Life at Axon is fast-paced, challenging and meaningful.
- Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer.
Compensation
- Competitive salary and 401k with employer match
Benefits
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.
Company info
- Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions.
- If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways.
Visa & Work Authorization
- ardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status
This listing is sourced directly from Axon's careers page and normalized into a canonical job model.